Allow up to 10 calendar days from the date of request to get the information needed for the review. If additional information is needed, or the couple requests additional time, allow them as much time as needed to get the information. When necessary, assist the couple in obtaining the information.
For customers applying for or receiving DoA HCBS waiver services, send a copy of the completed HFS 3190 to the case coordination/case management unit (CCU/CMU) under contract with DoA.
If the needed information is not provided, notify each spouse that the assessment cannot be completed. Notify them using HFS 3190.
Illinois Department of Human ServicesJB Pritzker, Governor · Dulce Quintero, Secretary
IDHS Office Locator
IDHS Help Line
© 2023 Illinois Department of Human Services