When a facility that did not comply with HFS policy, contacts the Family Community Resource Center to determine if its residents now qualify for Medicaid coverage of their services, send the request to the Bureau of Provider Services (BPS). BPS advises the Family Community Resource Center
of the information and data needed to complete the determination.
BPS notifies the Family Community Resource Center and the facility of its decision.
Illinois Department of Human ServicesJB Pritzker, Governor · Grace B. Hou, Secretary
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