Once an exception is approved, it continues until a review is completed, even if the review date is past. The Family Community Resource Center may start a review before the due date if they become aware of a change that may affect the exception. Code E, Exception Review,
appears on the PAL for the month prior to the review month (4-digit date) listed with code 683 EXCPT. It appears as overdue 2 months after the code 683 date and every other month thereafter until the date is revised or code 683 is removed.
When code E appears or a change occurs, take the following action:
Example: Ms. N has an exception due to care of her son. The review is due in March 2003. The Family Community Resource Center contacts Ms. N in February 2003 to review the family situation. Ms. N says she is still caring for her son and asks for help to
get the medical information from her son's doctor. The doctor fails to return Form 183A by cut-off for March 2003, and the Family Community Resource Center informs BPD of the reason for the delay.
The Family Community Resource Center submits Form 183A to CAU when it is finally received. The Family Community Resource Center completes Form 4692 when they receive the CAU decision and forwards all information to BPD. The exception continues throughout this process. The exception ends
only if the Exception Committee decides the family no longer qualifies. The family then receives the 3-month extension.
NOTE: The client may file another exception request if they again participate in the program. However, if the exception is approved and they have a 2nd or 3rd level sanction, they must serve all 3 months before full benefits can be
Example: Ms. C has an exception due to participation in a substance abuse program. Program staff notify the Family Community Resource Center that Ms. C stopped coming to meetings. Family Community Resource Center sends Form 2846 to Ms. C scheduling a reconciliation meeting
on 08/01/02. Ms. C fails to attend the meeting and does not contact the Family Community Resource Center to have it rescheduled. On 08/05/02, Family Community Resource Center imposes an activity requirement sanction effective 09/02. (Ms. C previously had a sanction for child support, so it is
a 2nd level sanction.)
Family Community Resource Center also completes Form 4692 on 08/05/02, with the new information regarding Ms. C's noncooperation. They send it to BPD with a copy of Form 2846.
On 08/14/02, the Exception Committee determines Ms. C is no longer eligible for an exception. BPD notifies the Family Community Resource Center via Form 4692 and cover memorandum. The Family Community Resource Center sends Form 4699 and removes the exception code and Item 80 code 683
effective 09/02. The system enters Item 80 code 687 with date 09/02; the extension period is 09/02 - 11/02.
When Ms. C receives her reduced benefits on 09/03/02, she contacts the Family Community Resource Center. She states she will cooperate with the substance abuse program and wants to have her benefits restored. Family Community Resource Center helps her complete an Exception Request (Form
4691) and an Agreement to Cooperate (Form 3180) that requires her to attend meetings for 2 weeks to prove cooperation. Family Community Resource Center faxes Form 4691 to BPD.
Ms. C fulfills the agreement, as verified by program staff. Family Community Resource Center uses TA 31/TAR 51 to change the Item 80 code 176 sanction reason code to 00 effective 10/02. On 09/20/02, Family Community Resource Center completes Form 4692 and faxes it to BPD with a copy of Form
3180 and the verification from program staff.
The Exception Committee approves the exception on 10/02/02. Family Community Resource Center enters the exception coding effective 11/02. Entry of the exception coding automatically removes the extension code. The client's benefits are reduced by the sanction until
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