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Illinois Department of Human Services
JB Pritzker, Governor · Dulce M. Quintero, Secretary Designate

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Family & Community Services Manuals
Cash, SNAP, and Medical Manual
Policy Manual Chapter Table of Contents
PM 02: Initial Request for Benefits
PM 02-01-00: Overview of DHS Service Delivery Process

PM 02-01-01: Coordinated Intake

Coordinated Intake is a person's initial point of contact and request for services.

Links

PM 02-01-01-a: Coordinated Intake for TANF (Except Child-Only)
PM 02-01-01-b: Coordinated Intake for All Other Cases

Illinois Department of Human Services
JB Pritzker, Governor · Dulce M. Quintero, Secretary Designate

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1-800-843-6154
1-866-324-5553 TTY

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