PM 19-08-00: Batch Actions in IES

WAG 19-08-00

new textIn Phase 2 implementation of the Integrated Eligibility System (IES), there are certain circumstances when Mass Changes are applied to cases and IES automatically reruns eligibility, processes and certifies changes, or generates tasks based on batch action triggers for SNAP, cash and medical programs.

In some situations, IES performs the same automated actions that occurred in the legacy system, such as automatically budgeting SSI income for cash and SNAP programs.

In other situations, IES  automatically reruns eligibility where previously the worker was required to complete an action. For example, IES will automatically determine whether a woman who received medical benefits based on a pregnancy continues to qualify for medical benefits after the 60 day post partum period ends.

Under IES Phase 2, most PAL codes are replaced by batch actions in IES. See PM 19-06-00 for information about PAL codes. See WAG 19-08-00 for a description of Batch Actions in IES.

new textCase in Change or REDE Mode

When a case is placed in change mode or REDE mode, batch actions (with the exception of closure of SNAP due to lack of recertification) will not be processed. A case can be put in change or REDE mode through a worker action from the Initiate Data Collection screen only.

It is important for workers to complete and certify a change the same day that it is started whenever possible to prevent the case from being skipped for a mass change. However, if a case pends due to a VCL  (Form 267) request, the change or REDE action will not be able to be certified on the same day that the action is opened. In that situation, IES will apply the Batch Action trigger to the case when the change or REDE action is certified.