This Job Aid is to assist you in locating case information within CCMS. Below in the Case Information column is a list of items you may search for in CCMS. Please make notes on how to navigate and where to look for the information that will be needed in your daily role. There are extra rows at the end of the document for any additional notes you would like to make.
Note: CCMS Mapping uses the following standard: Tab; Page; Field
Purple Header; Csld
Case; Case Search; Search Results section; Caseload column
*Must conduct a Case Search first
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