2011 Victim Services Fact Sheet

Illinois Department of Human Services
Division of Family & Community Services

Program Description


Domestic violence can happen to anyone. Anyone who is in or has been in an abusive relationship and their children may receive services regardless of race, ethnicity, religion, income, disability or sexual orientation.

Eligibility Criteria



Services are offered to help victims of domestic violence by giving them the tools they need for safety and self-sufficiency, as well as to promote prevention through education and outreach.


Domestic violence programs provide intervention services to victims including:

  • 24-hour crisis hotline to provide support, information and referral;
  • Counseling and advocacy;
  • Safety Planning;
  • Help in seeking legal remedies such as orders of protection and court advocacy;
  • Children's services;
  • Shelter; and
  • Other services such as emergency medical care, employment assistance, educational assistance, educational assistance, and childcare.

In addition, domestic violence programs also conduct anti-violence programs in schools and educate communities about domestic violence, laws and law enforcement, and services.

Delivery Method

The Bureau of Domestic and Sexual Violence Prevention funds domestic violence programs throughout the state. Domestic violence services are free and confidential. Help is available whether the individual stays in or leaves the relationship. 

Program Data 

Program Data SFY09 SFY10 SFY11
Program Expenditures (Numbers in 000's) $24,404.0 $22,277.0 $20,477.0
Number of Grantees 64 64 64
Number Served 59,566 57,395 57,956

Program Accomplishments

  • Responded to over 173,490 hotline calls.
  • Provided 593,038 hours of services to 57,956 individual adults and children.
  • Residential programs provided 241,450 days of shelter.
  • Programs also conducted over 88,042 hours of prevention and outreach activities that reached 424,601 community members.