What to Expect
After a charge is filed and received by the Bureau of Civil Affairs, the following will occur:
- An EEO/AA officer will review your complaint and conduct an investigation.
- A determination will be made whether there is substantial evidence to support the charge.
- You will receive a written notification at the conclusion of the investigation.
- If you are not in agreement with any of the findings of the investigator, you may appeal directly to the Chief of the Bureau of Civil Affairs in writing at the following address:
- BCA Chicago
Chief of the Bureau of Civil Affairs
401 S. Clinton, 6th Floor
Chicago, IL 60607
Additional Regulatory Agencies
In addition, you may file a discrimination complaint with one of the following regulatory agencies:
Illinois Department of Human Rights
524 South 2nd Street, Suite 300
Springfield, IL 62701
Phone: (217) 786-5100
TTY: (866) 740-3953
Email: IDHR.Intake@illinois.gov
Internet: www2.illinois.gov/DHR
- U.S. Equal Employment Opportunity Commission
JCK Federal Building
230 South Dearborn Street
Chicago, IL 60604
Phone: (312) 872-9777
Fax: (312) 558-1260
TTY: (866) 744-3953
Internet: www.eeoc.gov
- U.S. Equal Employment Opportunity Commission
Robert A. Young Federal Building
1222 Spruce, Room 8-100
St. Louis, MO 63103
Phone: (800) 669-4000
Fax: (314) 539-7894
TTY: (800) 669-6820
Internet: www.eeoc.gov
Food Assistance (SNAP) Specific
Finally, if you have applied for food assistance and feel that you have been discriminated against, you may send a written complaint to:
- U. S. Department of Agriculture
- Food and Nutrition Service, USDA
1320 Braddock Place, Room 334
Alexandria, VA 22314
Fax: (202) 690-7442 or (833) 256-1665
Email: FNSCIVILRIGHTSCOMPLAINTS@usda.gov
For filling an appeal of a complaint decision (for all Food and Nutrition Service Programs) is:
U.S. Department of Agriculture
Office of the Assistant Secretary for Civil Rights
Stop 9430
1400 Independence Avenue, S.W. Room 212-A
Whitten Building
Washington, D.C. 20250