Cash, SNAP, and Medical Manual

LAST UPDATE 03/18/2025: Action Memo: Blocking the Use of Common PINs on Link Cards

Information Memo: 2025 COLA Medical Only Update

Information Memo: Health Benefits for Immigrant Adults (HBIA) Sunset

Manual Release: MR #25.11 Clarifications for Food Assistance (SNAP and State Food) Households Who Refuse to Cooperate with a Quality Control (QC) Review

Manual Release: MR #25.10 Stability Investment for Family Housing (SIFH) Guaranteed Income Round 3

The Cash, SNAP, and Medical Policy Manual and Workers' Action Guide is in OneNet format, for easier use and enhanced accessibility. The following are the major sections of the manual:

• POLICY MANUAL (PM): Policy for the Cash, SNAP, and Medical assistance programs for Illinois residents.
• WORKERS' ACTION GUIDE (WAG): The procedures which tell how to implement policy. Includes: WAG 25, Manual Attachments, Abbreviations, and the Glossary.
  • WAG Chapter 27, Authorization of Assistance Action (Form 552),
• OFFICIAL MEMORANDA AND CLIENT NOTICES: All active Information, Action, and Policy Memoranda and Client Notices.
• MANUAL RELEASES: Recent manual updates.
• INDEX:  A list of PM and WAG subjects, identifying where they can be found in the text of the manual pages.

Check the News Items on the right side of the page for new manual releases and memos.

To search the manual, click "Search OneNet" above, then select "Current page and below" from the drop-down menu.

The current WAG 25-03-02 contains income standards for all programs.

To request an alternative format for documents contained in this manual for accessibility purposes, contact:

Bureau of Policy Development
100 South Grand Avenue East 
Harris II, 2nd Floor
Springfield, Illinois 62762