HBWD participants have the same appeal rights as those receiving AABD Medical. They may ask for a fair hearing by calling 1-800-435-0774 (TTY: 1-312-793-2697 or 1-877-734-7429) or by writing to:
Illinois Healthcare & Family Services
Bureau of Administrative Hearings
401 South Clinton Street, 6th floor
Chicago, IL 60607.
ATTN: HBWD APPEAL
All HBWD appeals will be handled by the HFS Fair Hearings Section. DHS FCRC's who receive such appeals should forward them to the HFS Fair Hearings Section.
HBWD coverage may be continued during the appeal process. However, if the basis of the appeal is cancellation of coverage due to nonpayment of premiums, HBWD coverage will not be continued during the appeal process.