Community Reporting System (ROCS)

DHSCRS - ROCS Software

The Department of Human Services Community Reporting System (DHSCRS) otherwise known as ROCS software application is a PC-based system designed to be used for collecting and submitting required data to the Department of Human Services (DHS) by those community providers who have contracted with the Department to provide services for individuals.

Provider Requirements

1. Before requesting the ROCS application you must be an active provider with the Division of Developmental Disability or Division of Mental Health.
   • Becoming A New Developmental Disability Provider  - A new provider must be established in both DHS and HFS systems
   • Read Becoming a Medicaid Certified Community Mental Health Provider or for more information, contact dhs.dmhproviderassist@illinois.gov.

Forms:  Request FTP Provider ID and User ID by completing and submitting the following forms.

• Community Provider FTP Registration Request (pdf) 
• Community Provider User ID and System Access Request
• Authorized Signature List for User ID System Access Request (pdf) 

• DD Providers submit by faxing the Medicaid Waiver Unit at (217) 558-2799.

  MH Providers email:  dhs.mh@illinois.gov.

Major ROCS Software Changes

Providers using Third Party software should ensure system updates.  User information .

The Division of Developmental Disabilities will continue to provide notifications to the field regarding advancements and programming changes which will directly impact the billing of services.

Computer Requirements

• ROCS software version 6.05 and higher is compatible with 64-bit operating systems such as Windows 10 and 11 Professional.  Only the Professional versions are supported.
  NOTE: The new versions 6.02 and higher will require a license key.  You must contact our office for assistance in the installing of the new version.  We prefer to assist you with the installation of the software and will schedule a time that we can do that.  Most of these installations take about an hour to complete.  Please email the DoIT.ROCS@illinois.gov account and schedule a time for the installation/upgrade of your software.
• Home versions of these operating systems are not supported.
• For more information send an email message to DoIT.ROCS@illinois.gov.
• MAC computers are NOT supported.

ROCS Software Installation and Manual

• ROCS Software and Installation - Instructions and executable to install ROCS software version 6.17 only.
• You may request agency specific and client files by sending an email request to DoIT.ROCS@illinois.gov
• ROCS User Manual (pdf)

Third Party Software Users

• ROCS FTP Interface and File Specifications Manual for Providers Who Use Third Party Software

ROCS Assistance

• Technical Assistance for using ROCS (examples and instructions on completing the various Client Information, Provider Information and Billing screens)
• Contact the ROCS Technical Support (email us if you need further assistance)

Mobius Document Direct Mobius Reports Listing and Instructions

• Listing of Mobius Reports for ROCS reporting and Instructions on using the web site

eRIN (Electronic Recipient Identification Number)

• Electronic Request for Recipient Identification Numbers (eRIN)
  

Assistance for Division of Developmental Disabilities Providers

• Waiver Service Billing Guidance
• Contacting Your Region Facilitator

updated 3/21/2024