Informed Choice - IDHS 4158

State of Illinois
Department of Human Services

Informed Choice in the Illinois Vocational Rehabilitation Process

You have the right to make informed choices in the Vocational Rehabilitation (VR) process

Application and Eligibility Determination for DRS Services


You are eligible if your disability is stopping you from getting or keeping a job that uses your skills and abilities.


You require DRS services to learn how to adjust to your functional limitations so that you are able to work.

Order of Selection

Because of limited funding, DRS must decide how to help people. DRS assists people with the most severe disabilities first. After an assessment is completed you will be informed if you are eligible and if you meet the order of selection and can be served now.

Your Choices

  • Bring your disability information to DRS or sign a release of information form so DRS can get disability records.
  • Ask DRS to pay for a disability evaluation if you do not have complete or current disability information.

Timeframe: up to 60 days

Gathering Information about your Disability and Jobs

Questions to Answer

  • How can limitations caused by the disability be addressed?
  • Do you know what type of job(s) you can do? Do you know what types of jobs match your skills and abilities?
  • If you receive disability benefits, will your job goal pay you enough money to replace your benefits?
  • Do you need your disability assessed by an expert who can answer your questions?

Your Choices

  • Find the answers to these questions and share the answers with the DRS counselor.
  • Work with your DRS counselor to find the answers.
  • Meet with the WIPA's, benefits specialists to determine how going to work might affect your government benefits.

Individualized Plan for Employment (IPE)

The IPE lists the Services you will Receive from DRS:

You and the DRS counselor need to agree on the IPE. You need to agree on your job goal and what you and DRS need to do together to help you reach your job goal.

Questions to Answer

What will you need to do to address the limitations of your disability?

What will you do to learn the skills needed for your job? (e.g., attend school, training program, learn on the job)

Do you need new assessments to answer these questions?

Your Choices

  • Write your plan (IPE) with your counselor. You can ask other people to help with this process.
  • Work with your DRS counselor to find the answers to the questions.
  • Select the varying service providers who can provide the services needed in your plan.

Timeframe: up to 90 days

Employment and Follow Up

Looking for a Job

You are ready to apply for jobs or change jobs if your current or former job is not appropriate for your skills.

Do you know how to use community resources to be able to find a job?

Do you need help from a Job Placement person to help you find a job and prepare for interviews?

Job Follow Up Activities

If you have problems learning the new job, please contact your DRS counselor immediately.

Your Choices

  • Once you get a job, you can extend the 90 day follow up period if you are having problems on the new job.
  • If you have problems learning your new job or have any issues or concerns involving your new job, please contact your DRS counselor immediately.

Case Closure - End of DRS Services

When DRS Services End:

DRS will not close your case until after you and your counselor discuss ending your DRS services and closing your case. This is typically done 90 days after you start working.

Reasons to Close your Case:

  • You are working and satisfied with your job.
  • Your disability or personal problems are keeping you from working with DRS at this time.
  • If you fail to cooperate and don't follow through with services.
  • If your DRS counselor cannot find you.

Your Choices:

  • You are satisfied with case closure and don't need any additional DRS help at this time.
  • You can reapply to DRS at any time in the future when/if your situation changes.
  • You can discuss your concerns with the Counselor or Office Supervisor.
  • You can discuss your concerns with a representative from the Client Assistance Program

Timeframe: up to 90 days

Resource List

For Information about resolving problems, self-advocacy support or legal help about vocational rehabilitation services from the Division of Rehabilitation Services

  • Call the Independent Client Assistance Program (CAP) at Equip for Equality at 1-855-452-2725 (Voice/TTY and Relay callers dial 711)

on the Americans with Disabilities Act...

  • Call the Great Lakes ADA Center at 1-800-949-4232 (Voice/TTY)

on assistive technology or low interest loans...)

  • Call the Illinois Assistive Technology Project (IATP) at 1-800-852-5110 (Voice/TTY)

about community accessibility for Illinois residents who are deaf or hard of hearing...

  • Call the Illinois Deaf and Hard of Hearing Commission (IDHHC) at 1-217-557-4495 (Voice) 1-888-261-2698 (TTY)

about reporting abuse or neglect...

  • Call the Illinois Department of Human Services, Office of the Inspector General at 1-800-368-1463 (Voice/TTY)

on how to contact your local Center for Independent Living...

  • Call the Illinois Network of Centers for Independent Living (INCIL) at 1-800-587-1227 (Voice/TTY)

on how working will affect your Social Security or other government benefits...

  • Call the Work Incentives Planning and Assistance (WIPA) at IATP at 1-800-852-5110 (Voice/TTY)
    or call a Benefits Specialist at 1-217-558-6326 (Voice/ TTY Relay callers dial 711)

To review the Administrative Rules...

For more information about services for individuals with disabilities contact:

llinois Department of Human Services

Division of Rehabilitation Services

P. O. Box 19429

Springfield, Illinois 62704

1-877-581-3690 voice

TTY or Relay users dial 711

If you have questions about any Illinois Department of Human Services (IDHS) program, call or visit your local IDHS office or Family Community Resource Center (FCRC).If you do not know where your office is or if you are unable to go there, please visit our website at: and scroll to the services you are interested in.

Programs, activities and employment opportunities in the Illinois Department of Human Services are open and accessible to any individual or group without regard to age, sex, race, sexual orientation, disability, ethnic origin or religion. The department is an equal opportunity employer and practices affirmative action and reasonable accommodation programs.

DHS 4158 (R-11-22) DRS Informed Choice  Printed by the Authority of the State of Illinois.  WEB