Effective Date: 10/01/05; 07/01/15; 11/09/15; 10/01/21
Reference: 89 Ill. Adm. Code, Chapter IV, §50.120 (b)
DHS Child Care Denial Reasons
10. Because we have not received the following information that we requested from you: ___________________________, we cannot establish that your child care arrangement meets the IDHS child care requirements. If you need help finding a provider that meets these requirements, call (insert number) for a parent counselor at our Child Care Resource and Referral agency. If you can supply the needed information, or if you have questions and/or concerns about your denial, please call a CCAP Specialist at (insert number).
11. Your child care arrangement does not meet the IDHS child care requirements. If you need help finding a provider that meets these requirements, call (insert number) for a parent counselor at our Child Care Resource and Referral agency. If you change your child care arrangement, or if you have questions and/or concerns about your denial, please call a CCAP Specialist at (insert number).
12. Parents, stepparents, or legal guardians, cannot be paid to care for their own children. If your situation changes, or if you have questions and/or concerns about your denial, please call a CCAP Specialist at (insert number).
13. You and/or another family member does not meet the eligibility requirements for IDHS child care. Both parents must be working or participating in an IDHS approved education or training program. If your situation changes, or if you have questions and/or concerns about your denial, please call a CCAP Specialist at (insert number).
14. Because we have not received the following information that we requested from you: _______________________, we cannot determine your eligibility. If you can supply the needed information, or if you have questions and/or concerns about your denial, please call a CCAP Specialist at (insert number).
15. You do not live in Illinois. Families must reside in Illinois in order to be eligible for the child care program. If you have questions and/or concerns about your denial, please call a CCAP Specialist at (insert number).
17. You do not meet the eligibility requirements for IDHS child care. You must be working or participating in an IDHS approved education or training program. If your situation changes, or if you have questions and/or concerns about your denial, please call a CCAP Specialist at (insert number).
18. Your income is more than the maximum allowed for your family size. If your income decreases or your family size increases, or if you have questions and/or concerns about your denial, please call a CCAP Specialist at (insert number).
22. Children age 13 or older are not eligible for child care payments unless the child is physically or mentally incapable of self care or under court supervision. If you feel your child may qualify, or if you have questions and/or concerns about your denial, please call a CCAP Specialist at (insert number).
23. Other - If the other reasons listed don't apply to the situation, write in the reason why child care benefits are being denied.
24. Your child care is being paid for by another child care program. If you have questions and/or concerns about your denial, please call a CCAP Specialist at (insert number).
25. A person on your TANF Assistance Grant Unit cannot be paid to care for your children. If your situation changes, or if you have questions and/or concerns about your denial, please call a CCAP Specialist at (insert number).
26. It has been more than 30 days since we sent you a Request for Additional Information form. You must reapply if you need child care services. If you have questions and/or concerns about your denial, please call a CCAP Specialist at (insert number).
27. It has been over 30 days since your case was closed. Therefore, you must submit a new application. If you have any questions and/or concerns about your denial, please call a CCAP Specialist at (insert number).
28. This provider did not provide child care for you. If you have questions and/or concerns about your denial, please call a CCAP Specialist at (insert number).
29. This provider is under the age of 18. If you need help finding a new provider, call (insert number) for a parent counselor at our Child Care Resource and Referral agency. If you change your child care arrangement, or if you have questions and/or concerns about your denial, please call a CCAP Specialist at (insert number).
30. This provider is over capacity. If you need help finding a new provider, call (insert number) for a parent counselor at our Child Care Resource and Referral agency. If you change your child care arrangement, or if you have questions and/or concerns about your denial, please call a CCAP Specialist at (insert number).
31. You or another family member do not meet the IDHS eligibility requirements for the non-TANF education and training program because: _________________________. If you have questions and/or concerns about your denial, please call a CCAP Specialist at (insert number).
32. Because we have not received a copy of the social security card and/or photo ID that we requested from your provider, we cannot establish that your child care arrangement meets the IDHS child care requirements. If you need help finding a new provider, call (insert number) for a Parent Counselor at our Child Care Resource and Referral agency. If you can supply the needed information, or if you have questions and/or concerns about your denial, please call a CCAP Specialist at (insert number).
33. Because your provider failed to establish a repayment plan or is in default of a repayment plan, we cannot pay your provider. If you need help finding a new provider, call (insert number) for a Parent Counselor at our Child Care Resource and Referral agency. If you have questions and/or concerns about your denial, please call a CCAP Specialist at (insert number).
34. At this time, the Child Care Assistance Program (CCAP) is only approving applications for families that meet the criteria for either: Very low income (at or below 50% of the Federal Poverty Level), Current IDHS TANF cash assistance grant recipients, Families requesting care for a child with special needs (supported by documentation), or a Teen Parents (through age 19) while they attend school to obtain a high school degree or its equivalent.
35. At this time, the Child Care Assistance Program (CCAP) is only approving applications for families that meet the criteria for either: Very low income (at or below 162% of the Federal Poverty Level), Current IDHS TANF cash assistance grant recipients, Families requesting care for a child with special needs (supported by documentation), or a Teen Parents (through age 19) while they attend school to obtain a high school degree or its equivalent.
36. The application that was submitted did not indicate why child care is needed. Contact the agency at the bottom of this notice if you are currently working, going to school/training or are looking for a job or education program.
