(FU) See WAG 28-02-03-a when you receive Form 552 indicating a change of address.
Never hold Form 552 actions more than 24 hours after they are ready to be transmitted. Form 552 actions must be transmitted as they are received on a daily basis.
NOTE: Messages entered by the terminal operator and responses by the computer produce a printed record of each transaction. Save this paper record for 30 days in order to trace errors.
(FU) Process an authorization as a result of an appeal decision or pre-haring review via the IPACS terminal, when possible. See WAG 28-04-03-b
for exceptions processed through the Exception Processing Unit (EPU).
Illinois Department of Human ServicesJB Pritzker, Governor · Dulce Quintero, Secretary
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