Clients must repay cash overpayments, even if the error was made by the Department.
For active cases, overpayments found on or after 10/01/81 are recouped from future cash benefits. The overpayment is deducted monthly from the family's current benefits.
Refer the overpayment to the Bureau of Collections (BOC) for recovery when it involves:
Customers who have their cash benefits expunged and have an outstanding cash overpayment will have
their overpayment reduced by the expunged amount.
Illinois Department of Human ServicesJB Pritzker, Governor · Dulce Quintero, Secretary
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