Refer all requests for Excess Shelter Allowance to the Regional Administrator or designee. The Regional Administrator or designee notifies the Family Community Resource Center of their decision to approve or deny the request. If approved, they also decide the amount of
assistance to issue. The Family Community Resource Center notifies the client of the decision and authorizes the payment.
Illinois Department of Human ServicesJB Pritzker, Governor · Dulce Quintero, Secretary
IDHS Office Locator
IDHS Help Line
© 2023 Illinois Department of Human Services