Enter the Benefit Type: Replacement and the Issuance Reason:
Example 1: Ms. B completes Request for Replacement of Destroyed Food (Form 1989)on August 20, 2020 stating her refrigerator stopped working on August 15, 2020. Ms. B is requesting a replacement of $194 for the food she lost. The HSC checks Ms. B's eligibility and noticed that the case closed effective July 1, 2020. The HSC denies the request and sends Ms. B a copy of Form 1989 to explain that she is not eligible for replacement benefits because she was not eligible for or receiving SNAP in August. The worker must also document the denial of the request in Case Comments. If Ms. B files an appeal on this decision, no replacement benefits will be issued while pending a decision.
Example 2: Mr. T receives $194 in SNAP benefits monthly. There was a fire in his home on August 8, 2020. Mr. T goes into the FCRC on August 10, 2020 and reports that $300 worth of food was destroyed in the fire. He completes Form 1989 and provides a statement from the Red Cross. Mr. T is eligible to have his August allotment replaced in the amount of $194. The replacement amount cannot be more than the benefit amount received in the fiscal month of the loss.
Example 3: Ms. Z and her child receive SNAP of $250 monthly. Ms. Z reports to the FCRC on July 10 that due to a storm her power had been out for 12 hours. She threw away food due to spoilage. Ms. Z completes Form 1989 requesting a replacement of $75. The HSC verifies the power outage with the utility company. Ms. Z claims she lost $75 worth of food. The HSC approves $75 in replacement benefits for July.
Note: Replacement of destroyed food due to a natural disaster or power outage is not the Disaster SNAP Program.
Illinois Department of Human ServicesJB Pritzker, Governor · Dulce Quintero, Secretary
IDHS Office Locator
IDHS Help Line
© 2023 Illinois Department of Human Services