The Family Community Resource Center Financial Recovery Coordinator (FRC) arranges the replacement of child support checks for:
The FRC in the Family Community Resource Center that serves the county and zip code where the client lives is responsible for the check replacement process when:
A replacement is made if:
A stop payment request is only made for loss, theft, or non-receipt of the check. Replacements are not made for any other reason.
If the check was cashed, a review to determine if the signature is genuine takes place. If the signature is determined not genuine, the check is replaced by HFS WCU. If it is genuine, the check is not replaced.
Illinois Department of Human ServicesJB Pritzker, Governor · Grace B. Hou, Secretary
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