WAG 21-06-07-a: Basic Education

PM 21-06-07-a

new manual textBasic Education

  1. FCRC or SNAP E&T Provider:
    • Reviews and discusses the Basic Education component with each customer.
  2. FCRC:
    • Completes Page 1 and signs on Page 4 of the Employment and Training Assessment (Form IL 444-5179) to refer a customer to the Office of Workforce Development. Referrals should be sent to the respective email address below.
    • Enter in the subject line of the email: SNAP E&T Referral and the case number. Do not put a customer's name in the email. 
  3. Office of Workforce Development:
    1. Enters the information received on Form IL444-5179 into ISETS within 2 workdays.
    2. Once the information has been entered into ISETS, determines if there is an appropriate SNAP E&T Provider for a customer referral. If there is a SNAP E&T Provider with slots available, processes the referral in ISETS.
    3. If a SNAP E&T Provider slot is not available, places the customer on a waiting list. Notifies the customer of their placement on the waiting list.
    4. If there are SNAP E&T services available but not a SNAP E&T Provider, then the Office of Workforce Development will serve as the Provider offering Case Management and supportive services. If SNAP E&T services or a SNAP E&T Provider are not available, the Office of Workforce Development will notify the customer and the FCRC.
  4. SNAP E&T Provider:
    • Uses ISETS to make and accept referrals, manage SNAP E&T participation and enter case notes, progress report information and issue supportive services.
  5. Office of Workforce Development or SNAP E&T Provider:
    • Completes customer's attendance and progress in ISETS.
  6. Office of Workforce Development or FCRC or SNAP E&T Provider:
    • Verifies the need for all supportive service expenses and their costs. This information must be furnished by the customer. To authorize supportive payment for expenses, see WAG 21-06-11.
      • Note: The FCRC should only issue supportive services if they cannot be issued by the servicing SNAP E&T Provider (a bus pass to attend the initial meeting with the SNAP E&T Provider).