WAG 20-24-01: Enrolling in an MCO

PM 20-24-01

  • New TextRefer general customer questions about enrolling in a Managed Care Organization (MCO) to the Illinois Client Enrollment Services (ICES) 1-877-912-8880 (TTY: 866-565-8576). ICES is open Monday through Friday from 8:00 am to 6:00 pm. Limited English Proficient customers may request an interpreter when calling ICES.
  • Refer customer with questions about enrollment to their assigned MCO. Select the following link for information on how the customer can contact their MCO:  https://enrollhfs.illinois.gov/en/links-and-phone-numbers New Text