WAG 25-05-03: Family Community Resource Center Directory

DHS Downstate Offices

COUNTY ADDRESS CONTACT NUMBERS
Adams
010
Region 4		 300 Maine St, 2nd Fl
Quincy, IL 62301-3922

Phone: (217) 223-0550
Nextalk: (866) 740-3926
Fax: (217) 223-4707

OR (217)223-9968

Alexander

011

Alexander to Pulaski

09/30/2013

Alton Statewide

Call Center

4500 College Ave,

Holly Hall, 1st Floor

Alton, IL 62002

Phone: (800) 843-6154

Fax: (618) 433-5399

Alton Statewide

Processing Center

4500 College Ave

Holly Hall, 2nd Floor

Alton, IL 62002

Phone: (800) 843-6154

Fax: (618) 619-3627

Alton Statewide

Redetermination Center

4500 College Ave

Maple Hall

Alton, IL 62002

 Phone: (618) 433-5479

Anna LTC

Region 1C

1000 N Main Street

Oak Hall Basement

Anna, IL 62906

Phone: (618) 202-6800

Fax: (618) 202-6803

Anna Statewide

Processing Center

1000 N Main Street

Oak Hall Basement

Anna, IL 62906

Phone: (800) 843-6154

Fax: (618) 202-6545

Bond

012

Bond to Madison/East Alton

01/15/2014

Boone

013

Boone to Winnebago

06/27/2011

Brown

014

Brown to Schuyler 2005

(Schuyler to Cass 6/10/15)
Bureau
015
Region 3		 225 Backbone Road East #2
Princeton, IL 61356-9543		 Phone: (815) 875-1134
Nextalk: (866) 322-3173
Fax: (815) 879-0023

Calhoun

016

Calhoun to Jersey

08/10/2009

Carroll

017

Carroll to Whiteside

09/12/2012
Cass
018
Region 4		 300 E 2nd St
Beardstown, IL 62618-1225		 Phone: (217) 323-4185
Nextalk: (866) 847-6170
Fax: (217) 323-9023
Champaign
019
Region 3

206 W Anthony Dr.

Champaign, IL 61822-1218

 Phone: (217) 278-5605
Nextalk: (866) 451-5784
Fax: (217) 278-5661
Christian
020
Region 4		 1100 N Cheney St
Taylorville, IL 62568-2708		 Phone: (217) 824-3389
Nextalk: (866) 847-6169
Fax: (217) 287-7334

Clark

021

Clark to Edgar 08/04/2009

(Edgar renamed Mid-Illinois 11/21/2013)

Clay

022

 Clay to Richland 09/30/13

Clinton

023

 Clinton to Marion 01/12/2012

Coles renamed

Mid-Illinois 11/21/2013

024
Crawford
025
Region 5		 1110 N Allen St
Robinson, IL 62454-1116		 Phone: (618) 544-3151
Nextalk: (866) 324-4266
Fax: (618) 544-9543

Cumberland

026

Cumberland to Effingham 08/13/2009

(Effingham renamed Mid-Illinois 11/21/2013)
DeKalb
027
Region 2		 1629 Afton Rd
Sycamore, IL 60178-3253		 Phone: (815) 895-8667
Nextalk: (866) 322-8423
Fax: (815) 895-8679

DeWitt

028

DeWitt to Logan

07/27/2009

Douglas renamed Mid-Illinois

11/21/2013

029
DuPage
030
Region 2		 1717 Park St. Suite 105
Naperville, IL 60563-8479		 Phone: (630) 328-1000
Nextalk: (866) 322-3092
Fax: (331) 702-8935

Edgar renamed Mid-Illinois

11/21/2013

031

Edwards

032

 Edwards to Wabash 2005

Effingham renamed Mid-Illinois

11/21/2013

033

Fayette

034

 Fayette to Marion 01/17/2012

Ford

035

 Ford to Champaign 07/20/2009
Franklin
036
Region 5		 1602 N Main St
Benton, IL 62812-1900		 Phone: (618) 439-4351
Nextalk: (866) 324-4802
Fax: (618) 435-2803
Fulton
037
Region 3		 1329 N Main St
Lewistown, IL 61542-9674		 Phone: (309) 547-3755
Nextalk: (866) 451-5783
Fax: (309) 547-7310

Gallatin

038

 Gallatin to Saline 08/11/2009

Granite City LTC -Statewide

Processing Center

Region 1C

1925 Madison Avenue

Granite City, IL 62040

Phone: (618) 801-4990

Fax: (618)500-8000

Greene

039

 Greene to Jersey 08/10/2012

Grundy

040

 Grundy to LaSalle 2005

Hamilton

041

 Hamilton to Franklin 2012

Hancock

042

 Hancock to Adams 01/20/2015

Hardin

043

Hardin to Pope 2005

(Pope to Saline 09/30/2013)

Henderson

044

 Henderson to Warren 2005
Henry
045
Region 3		 150 W South St
Kewanee, IL 61443		 Phone: (309) 852-5627
Nextalk: (866) 451-5772
Fax: (309) 852-3908

Homewood Statewide Processing Center

155

1055 175th St, Suite 201

Homewood, IL 60430

Phone: (708) 957-8352

Fax: (708) 957-8002

Hunter Statewide

Processing Center

240

555 W Monroe, 3rd Floor

Chicago, IL 60661-3605

Phone: (312) 793-5684

TTY: (866) 322-3092

Fax: (331)702-8935

Iroquois

046

Iroquois to Kankakee 02/03/2012

Nursing home cases to Vermilion Co
Jackson
047
Region 5		 342 North St
Murphysboro, IL 62966-2295		 Phone: (618) 687-1705
Nextalk: (866) 325-5149
Fax: (618) 684-2732

Jasper

048

 Jasper to Crawford 07/15/2009
Jefferson
049
Region 5		 333 Potomac Blvd
Suite F
Mt. Vernon, IL 62864-9631		 Phone: (618) 242-1040
Nextalk: (866) 325-8153
Fax: (618) 242-9241
Jersey
050
Region 4		 110 N Jefferson St
Jerseyville, IL 62052-1726		 Phone: (618) 498-2105
Nextalk: (866) 900-0915
Fax: (618) 498-7344

Jo Daviess

051

JoDaviess to Stephenson

07/12/2012

Johnson

052

 Johnson to Union 08/03/2009
Kane/Aurora
053
Region 2		 361 Old Indian Trail
Aurora, IL 60506-2430		 Phone: (630) 844-7400
Nextalk: (866) 323-0616
Fax: (630) 844-7499
Kane/Elgin
114
Region 2		 700 S State St
Elgin, IL 60123-7610		 Phone: (847) 931-2700
Nextalk: (866) 323-1092
Fax: (847) 931-2727
Kankakee
054
Region 2		 285 N Schuyler Avenue
Kankakee, IL 60901-3830		 Phone: (815) 939-4544
Nextalk: (866) 323-2134
Fax: (815) 939-1236

Kendall

055

 Kendall to Kane/Auora 04/22/2013
Knox
056
Region 3		 821 W Main St 
Galesburg, IL 61401		 Phone: (309) 342-8144
Nextalk: (866) 451-5771
Fax: (309) 342-4518
Lake
057
Region 2		 2000 N. Lewis Avenue
Waukegan, IL  60087-4722

Phone: (847) 336-5212
Nextalk: (866) 322-3172
Fax: (847) 336-5616

OR (847)336-7286
LaSalle
058
Region 3		 1560 First Avenue
Ottawa, IL 61350-4823		 Phone: (815) 433-1572
Nextalk: (866) 451-5770
Fax: (815) 433-2392
Lawrence
059
 Lawrence to Richland 01/19/2016

Lee

060

 Lee to Ogle 2005

Livingston

061

 Livingston to McLean 09/12/2012
Logan
062
Region 4		 1550 4th St
Lincoln, IL 62656-2229		 Phone: (217) 735-2306
Nextalk: (866) 847-6173
Fax: (217) 732-2876
Macon
063
Region 4

1027 N Water St

Decatur, IL 62523-1022

 Phone: (217) 362-6500
Nextalk: (866) 847-6171
Fax: (217) 362-6599
Macoupin
064
Region 4

340 Wilson St

Carlinville, IL 62626-9111

 Phone: (217) 854-3145
Nextalk: (866) 900-0923
Fax: (217) 854-9037
Madison/East Alton
115
Region 5		 608 W St Louis Ave
East Alton, IL 62024-0270		 Phone: (618) 258-1660
Nextalk: (866) 326-0270
Fax: (618) 258-7275
Madison/Granite City
065
Region 5

1925 Madison Ave

Granite City, IL 62040-4616

Phone: (618) 877-9200

Nextalk: (866) 326-0967

Fax: (618) 877-9203
Marion
066
Region 5		 800 S Locust St
Centralia, IL 62801-4567		 Phone: (618) 532-1966
Nextalk: (866) 326-0992
Fax: (618) 532-4957

Marshall

067

Marshall to Bureau

09/12/2012
Mason
068
Region 3		 323 W Main St
Havana, IL 62644-1194		 Phone: (309) 543-3329
Nextalk: (866) 451-5768
Fax: (309) 543-6931
Massac
069
Region 5		 2301 Metropolis St
Metropolis, IL 62960-1399		 Phone: (618) 524-2631
Nextalk: (866) 326-9638
Fax: (618) 524-3499
McDonough
070
Region 3		 640 Sherman Dr
PO Box 4
Macomb, IL 61455		 Phone: (309) 833-4127
Nextalk: (866) 322-7260
Fax: (309) 837-1659
McHenry
071
Region 2		 512 Clay Street
Woodstock, IL 60098-6009		 Phone: (815) 338-0234
Nextalk: (866) 383-1869
Fax: (815) 338-0396
McLean
072
Region 3		 501 W Washington
Bloomington, IL 61701-3809		 Phone: (309) 451-6000
Nextalk: (866) 451-5764
Fax: (309) 451-6012

Medical Field Operations - Downstate

163

Region 1C

707 E Wood Street

Decatur, IL 62523

Phone: (217) 362-6515

Nextalk: (866) 847-6171

Fax: (217) 362-6515

Menard

073

 Menard to Logan 06/01/2005

Mercer

074

 Mercer to Warren 12/20/2010
Mid-Illinois
024
Region 4		 1550 Douglas Street
Charleston, IL 61920-3195		 Phone: (217) 345-2188
Nextalk: (866) 846-0527
Fax: (217) 345-2190

Monroe

075

Monroe to Randolph

2005
Montgomery
076
Region 4

400 Rountree Street

Hillsboro, IL 62049-1509

 Phone: (217) 532-3957 x210
Nextalk: (888) 642-3417
Fax: (217) 532-5895
Morgan
077
Region 4		 45-47 S Central Park Plaza
Jacksonville, IL 62650-2080		 Phone: (217) 245-5164
Nextalk: (866) 876-7663
Fax: (217) 245-4589

Moultrie

078

Moultrie to Douglas 07/05/2012

(Douglas renamed Mid-Illinois 11/21/2013)
Ogle
079
Region 2		 1001 Pines Road
Oregon, IL 61061		 Phone: (815) 732-2166
Nextalk: (866) 323-4144
Fax: (815) 732-4223
Peoria
080
Region 3		 103 NE Jefferson Avenue
Peoria, IL 61602-1210		 Phone: (309) 671-8100
Nextalk: (866) 451-5763
Fax: (309) 671-8133

Perry

081

 Perry to Jackson 05/23/2011

Piatt

082

Piatt to Moultrie 08/17/2009

(Moultrie to Douglas 07/05/2012)

(Douglas renamed Mid-Illinois

11/21/2013)

Pike

083

 Pike to Adams 07/12/2012

Pope

084

 Pope to Saline 09/30/2013
Pulaski
085
Region 5		 422 S Blanche St
Mounds, IL 62964-1108		 Phone: (618) 745-9411
Nextalk: (866) 740-3951
Fax: (618) 745-6869

Putnam

086

Putnam to Marshall 2005

(Marshall to Bureau 09/12/2012)
Randolph
087
Region 5		 870 Lehmenn Dr
Chester, IL 62233-0307		 Phone: (618) 826-4559
Nextalk: (866) 876-7176
Fax: (618) 826-3496
Richland
088
Region 5		 1406 Martin St
Olney, IL 62450-4722		 Phone: (618) 392-3151
Nextalk: (866) 740-3932
Fax: (618) 392-3623
Rock Island
089
Region 3

3561 60th St

Moline, IL 61265

 Phone: (309) 623-1001
Nextalk: (866) 321-0909
Fax: (309) 623-1130
Saline
090
Region 5		 320 E Raymond St
Harrisburg, IL 62946-2120		 Phone: (618) 253-7161
Nextalk: (866) 847-6174
Fax: (618) 252-0514
Sangamon
091
Region 4

600 East Ash Street
Building 500, 1st Floor

Springfield, IL 62703-3273

 Phone: (217) 782-0400
Nextalk: (888) 642-3448
Fax: (217) 524-6955

Schuyler

092

 Schuyler to Cass 06/10/2015

Scott

093

 to Pike 2005 then to Morgan 2012

Shelby renamed Mid-Illinois 11/21/2013

094

St. Clair/Belleville

112

Merged into St. Clair / E St Louis 5/07/2010 now called

St Clair
St. Clair
111
Region 5		 225 N 9th St
East St. Louis, IL 62201-1706		 Phone: (618) 583-2300
Nextalk: (866) 875-1907
Fax: (618) 583-2414

Stark

095

 Stark to Henry 08/10/2009
Stephenson
097
Region 2		 1840 S West Ave
Freeport, IL 61032-2500		 Phone: (815) 232-6121
Nextalk: (866) 324-3554
Fax: (815) 232-7625
Tazewell
098
Region 3

111 N 6th St

Pekin, IL 61554-3321

 Phone: (309) 347-4184
Nextalk: (866) 324-3820
Fax: (309) 347-1041
Union
099
Region 5		 1000 North Main St
Willow Hall Suite B 
Anna, IL 62906-1652		 Phone: (618) 833-2118 x24
Nextalk: (866) 847-6841
Fax: (618) 833-5608
Vermilion
100
Region 3		 220 S Bowman Ave
Danville, IL 61832-6497		 Phone: (217) 442-4003
Nextalk: (866) 324-3713
Fax: (217) 442-3456
Wabash
101
Region 5		 2517 W 9th St, Suite A
Mt. Carmel, IL 62863-1608		 Phone: (618) 262-5179
Nextalk: (866) 740-3950
Fax: (618) 262-7522
Warren
102
Region 3		 1245 S Main St
Monmouth, IL 61462-2605		 Phone: (309) 734-2159
Nextalk: (866) 322-8353
Fax: (309) 734-6075

Washington

103

 Washington to Jefferson 2005

Wayne

104

 Wayne to Jefferson 06/03/2009

White

105

 White to Wabash 11/13/2012
Whiteside
106
Region 2		 2605 Woodlawn Rd
Sterling, IL 61081-4174		 Phone: (815) 632-4045
Nextalk: (866) 323-4849
Fax: (815) 632-4057
Will
107
Region 2		 45 E Webster St
Joliet, IL 60432-4067		 Phone: (815) 740-5350
Nextalk: (866) 322-2586
Fax: (815) 740-5313
Williamson
108
Region 5		 1107 W DeYoung, Suite 20
Marion, IL 62959-4403		 Phone: (618) 997-6591
Nextalk: (866) 740-3927
Fax: (618) 993-8906
Winnebago
109
Region 2		 171 Executive Parkway, Suite 101
Rockford, IL 61107		 Phone: (815) 987-7620
Nextalk: (866) 322-2681
Fax: (815) 987-3464

Woodford

110

 Woodford to Peoria 08/10/2009

DHS Metro Chicago Offices

Family Community Resource Center ADDRESS CONTACT NUMBERS

ABE Customer Care Call Center

(Broadway Central)
150

 1055 West 175th Street
Suite 202
Homewood, IL 60430-3016		 Phone: (800) 843-6154
Nextalk: (866) 324-5553
Fax: (708) 957-8343

Ashland

207

 Ashland to Lower North 06/30/2005

Austin

234

Austin closed 06/13/2011

New Cases to Northwest 237
Calumet Park
213
Region 1S		 831 W 119th St
Chicago, IL 60643-5274

Phone: (773) 660-4700
Nextalk: (866) 439-3713
Intake Fax: (773) 660-2335

General Fax: (773) 660-4718
Englewood
208
Region 1S		 5323 S Western Ave
Chicago, IL 60609-5436		 Phone: (773) 918-6700
Nextalk: (866) 214-9360
Fax: (773) 918-6767

Garfield

215

Garfield to Northwest

02/19/2013
Humboldt Park
231
Region 1N		 2753 W North Ave
Chicago, IL 60647-5246		 Phone: (773) 292-7200
Nextalk: (866) 439-3721
Fax: (773) 292-7224
Lower North
228
Region 1N		 2650 W Fulton St
Chicago, IL 60612-2154		 Phone: (773) 638-7373
Nextalk: (866) 439-3719
Fax: (773) 638-6099
Medical Field Operations - North
200
Region 1N		 1112 S Wabash,3rd & 4th Floors
Chicago, IL 60605-2351		 Phone: (312) 793-8000
Nextalk: (866) 214-8309
Fax: (312) 793-4566
Medical Field Operations - Central
244
Region 1C		 1642 West 59th Street, 1st Floor
Chicago, IL 60636		 Phone: (773) 863-6339
Fax: (773) 863-6307

Michigan

Renamed South Loop 02/01/2011

202
Mid South
203
Region 1C		 1642 W 59th Street
Chicago, IL 60636-1735		 Phone: (773) 863-6100
Nextalk: (866) 439-3712
Fax: (773) 863-6207

Mid-South -

Satellite Office:

Back of the Yards

4314 S Ashland Avenue

Chicago, IL 60609

Phone: (773)376-8211

Fax: (773)376-8103
Northern
233
Region 1N		 8001 Lincoln Ave - 4th Floor
Skokie, IL 60077

Phone: (847) 745-3200
Nextalk: (866) 321-8261
Intake Fax: (847) 745-3278

Serv. Coord Fax: (847)745-3279

Northside
204
Region 1N 

(Special Units)

 6200 N. Hiawatha Ave, 5th Floor
Chicago, Illinois 60646		 Phone: (773) 907-4100
Fax: (773) 907-4259
North Suburban
243
Region 1N		 3501 Algonquin Road, 4th Floor
Rolling Meadows, IL 60008

Phone: (847) 429-5793

Nextalk: (866) 266-3802
Fax: (847) 483-7290
Northwest
237
Region 1N 		 4105 W Chicago Ave
Chicago, IL 60651-3623		 Phone: (773) 265-7000
Nextalk: (866) 321-9119
Fax: (773) 265-7103

Oakland renamed Mid-South

10/31/2011

203
Ogden (formerly Western)
201
Region 1N 		 3920 W Ogden Ave
Chicago, IL 60623		 Phone: (773) 522-8370
Nextalk: (866) 439-3716
Fax: (773) 522-8214

Park Manor

205

 Park Manor to Woodlawn 10/13/2009

Pershing

235

Pershing to Oakland 11/2005

(Oakland renamed Mid-South 10/31/2011)
Roseland
236
Region 1S 		 11203 S Ellis Ave
Chicago, IL 60628-4696		 Phone: (773) 660-7000
Nextalk: (866) 214-8514
Fax: (773) 660-2336
South Loop
202
Region 1N 		 1112 S Wabash
Chicago, IL 60605-2351		 Phone: (312) 793-7500
Nextalk: (866) 217-8037
Fax: (312) 793-7671
South Suburban
226
Region 1S 		 3301 Wireton Road
Blue Island, IL  60406-2442		 Phone: (708) 293-4700
Nextalk: (866) 439-3715
Fax: (708) 293-4741
Southeast
218
Region 1S 		 8001 S Cottage Grove Ave
Chicago, IL 60619-4095

Phone: (773) 602-4200
Nextalk: (866) 439-3714
Intake Fax:

(773) 602-4448

Financial Fax:

(773) 602-4330

LOA Fax: (773) 602-4344
Special Units (Northside)
209
Region 1N 		 6200 N. Hiawatha, 5th Floor
Chicago IL 60646

Phone:(773) 907-4100

Nextalk: (866)214-8309

Fax: (773) 907-4529
Stroger
197
Region 1N 

1701 S First Ave, Suites 100 & 200

Maywood, IL 60153

 Phone: (708) 538-3200
Fax: (708) 539-3217
West Suburban
229
Region 1N 		 2701 W Lake
Melrose Park, IL 60160-3041		 Phone: (708) 338-7600
Nextalk: (866) 439-3720
Fax: (708) 338-7638

Western renamed Ogden

06/2018

201

Wicker Park

217

 Wicker Park to Humboldt Park 06/22/2012
Woodlawn
212
Region 1S 		 915 E 63rd St
Chicago, IL 60637-3609		 Phone: (773) 753-5200
Nextalk: (866) 214-9358
Fax: (773) 947-6900

Bureau of Local Office Transaction and Support Services (LOTSS)

(DHS Foster, Adoptive, DCFS, and MFTD Waiver Children Services)

Office # ADDRESS INTER OFFICE MAIL CONTACT NUMBERS
238 PO Box 19401
Springfield, IL 62794-9401		 CO 238
LOTTS, Harris II, LL
100 S Grand Ave, East
Springfield, Il  62762		 Phone: (217) 785-7661
Fax: (217) 785-7661

HealthCare and Family Services Offices

Office # ADDRESS CONTACT NUMBERS
180 Central All Kids Assist Unit
PO Box 19122
Springfield, IL 62794-9122		 Phone: (877) 805-5312
TTY: (877) 204-1012
Fax: (217) 785-1647
OR (217) 557-2110
189 Breast and Cervical Cancer Eligibility Unit
PO Box 19122
Springfield, IL 62794-9122

Phone: (866)460-0913
TTY: (877) 204-1012
Fax: (217) 557-3524

OR (217)557-3524 (Alt.)
220 Central All Kids Unit
PO Box 19122
Springfield, IL 62794-9122		 Phone: (877) 805-5312
TTY: (877) 204-1012
Fax: (217) 785-1647
OR (217) 557-2110
250 Health Benefits for Workers with Disabilities
PO Box 19145
Springfield, IL 62794-9145		 Phone: (800) 226-0768
TTY: (877)204-1012
Fax: (217) 558-0031