To establish a protective payment plan with a volunteer protective payee, do the following:
(FCRC) Explain to the protective payee the duties (see PM 16-05-11 and WAG 16-05-11).
Tell the volunteer protective payee that they are required to have the client's aid checks deposited directly into a checking account or savings account, managed by one of these financial institutions:
NOTE: When a social service agency acts as the protective payee (PPSA cases only), enter the social service agency's name.
NOTE: This format matches the layout of the Form 552 for Items 8, 9, and 10. It is used by the Exception Processing Unit (EPU) to change the case to protective payment status.
NOTE: 1. Although it is recommended that a separate account be kept for the protective payee funds, the volunteer protective payee may use their own personal savings or checking account.
2. When a social service agency acts as the protective payee (PPSA cases only), the agency uses their business FEIN number in place of a social security number.
NOTE: While the funds in the account are considered to belong to the client, the account title does not permit the client to have direct access to the funds.
This method protects the client's ownership to the funds if the protective payee dies. It also ensures that any interest paid on the funds, in the account, is credited to the client for tax purposes.
NOTE: The first regular roll month of protective payment status is a test run of the direct deposit system to make sure the process runs smoothly. If a problem arises, the concerns can be corrected before direct deposit takes place.
The case must be taken out of direct deposit when transferred in. Begin the enrollment process again, if direct deposit is needed.
NOTE: For the transfer of a case (that remains coded for voluntary protective payee status) to a Family Community Resource Center located in a different county:
If you decide that protective payment is still needed, you must take the appropriate steps to put the case back into protective payment/direct deposit status.
If you decide that a protective payment is still needed, you must take the appropriate steps to put the case back into protective payment/direct deposit status.
For the transfer of a case (that remains coded for voluntary protective status) to another Family Community Resource Center located within Cook County:
Illinois Department of Human ServicesJB Pritzker, Governor · Grace B. Hou, Secretary
IDHS Office Locator
IDHS Help Line 1-800-843-6154 1-866-324-5553 TTY
© 2020 Illinois Department of Human Services