400 National Suicide Prevention Lifeline (NSPL) Call Center (24-444-22-2487)

Summary Information

Awarding Agency Name Illinois Department of Human Services
Awarding Division Name Division of Mental Health
Agency Contact

Rob Putnam

DHS.DMHGrantApp@illinois.gov
Announcement Type Non-Competitive/Renewal
Funding Opportunity Title 400 National Suicide Prevention Lifeline (NSPL) Call Center
Funding Opportunity Number 24-444-22-2487
Application Posting Date February 24, 2023
Application Closing Date March 27, 2023, 12:00 PM Central Time
Catalog of State Financial Assistance (CSFA) Number 444-22-2487
Catalog of State Financial Assistance (CSFA) Popular Name 400 National Suicide Prevention Lifeline (NSPL) Call Center
Catalog of Federal Domestic Assistance (CFDA) Number(s) NA
Estimated Total Program Funding $9,455,427

Scope of Services

The Department of Human Services/Division of Mental Health (DMH) is seeking to fund the development of a Statewide Crisis Call Center (CC). The CC will be expected to answer calls from phone numbers identified as registered to Illinois residents, providing primary coverage for geographic areas not covered by the six existing CCs as well as back-up coverage statewide. The Federal Communications Commission has assigned 988 as the new nationwide, 3-digit number for the National Suicide Prevention Lifeline (the Lifeline). The Lifeline is a network of crisis centers serving the entire country. The Lifeline's call routing is based on crisis center call capacity and availability. The Lifeline currently operates under a 1-800 number and beginning July 16, 2022, will be transitioning to a three-digit number (9-8-8). At that time, all phone service providers must ensure all 988 calls are routed to the Lifeline. To support the roll out of 988, develop an expanded crisis service system, and to increase in-state capacity to answer calls to the Lifeline, DMH is seeking an entity interested in becoming or expanding operations of a National Suicide Prevention Lifeline CC. The SAMHSA crisis tool kit: Crisis Services Meeting Needs, Saving Lives describes the critical role that CCs will serve in the expanded crisis continuum. These CCs operate 24/7/365, provide crisis intervention and offer "no wrong door" access to crisis services. CCs are expected to have the capacity to not only answer incoming crisis calls in real time, but to also triage calls and assess for additional needs providing linkage for callers to those services. CCs will also dispatch mobile crisis response services offered under the DMH 590 - Crisis Care System Programs. Additional information on the operations of CCs can be located in the SAMSHA Crisis Tool kit, and any entity applying for the NOFO will need to refer to that document and utilize resources provided in it to complete a successful application. It is expected that CC will be equipped to answer live calls as well as text and chat responses. The National Suicide Prevention Lifeline (Lifeline) determined that 24.4% of the 91,918 calls received in 2020, were originated from phone numbers associated with Illinois area codes and roughly 24% of those calls were answered by Illinois Lifeline call centers.

Entities seeking funding are required to ensure sufficient levels of staffing are maintained and new staff recruitment, hiring and training is completed within the first six months of funding working towards 100% capacity in following years. In addition, DMH expects that any CC location that is created will meet the minimum requirements of the Lifeline. Entities seeking funding are encouraged to incorporate trusted messengers and individuals with lived expertise of suicide attempts/ loss from suicide into their staffing plans.

Deliverables

Performance Requirements: 

  1. Ensure management and oversight of all CC operations by a Qualified Mental Health Professional (QMHP) as defined in IL Adm Code 59 Part 132.25 who serves as CC supervisor and serves as the primary liaison with the DMH for planning purposes. Management and oversight may be face to face or virtual, and include group supervision as well as supervision by teleconference and videoconference. Any change in key personnel related to the management and oversight of CC operations must be immediately communicated to DMH.
  2. Engage in a contractual agreement with the National Suicide Prevention Lifeline (NSPL) to serve as a CC with the designated primary coverage area and a back-up coverage area as defined by the contract with the NSPL.
  3. Develop (if not yet in existence) and maintain a secure CC location where staff can engage in phone conversations with Lifeline callers ensuring the protection of clients' rights consistent with the Illinois Mental Health and Developmental Disability Confidentiality Act and any additional expectations of the National Suicide Prevention Lifeline. The CC's phone system must meet these minimum requirements:
    • The ability to return a true busy signal (also known as a network or carrier busy signal once the estimated wait time reaches a predetermined length),
    • Dual Tone Multi-Frequency (DTMF) Compatibility,
    • Note: Centers utilizing Automatic Call Distribution (ACD) technology, which places callers into an internal queue at the CC if counselors are not immediately available, will be required to implement what Lifeline calls Active Answer procedures. With Active Answer, call counselors at the CC will need to press "1" in order to accept a Lifeline call. This process provides some assurance that Lifeline callers are not automatically being placed in long queues at CCs and will allow the Lifeline to re-route calls to backup centers if the center using an ACD system is unable to answer within a specified timeframe. DTMF compatibility is needed in order to implement Active Answer and pass Lifeline automated Quality Assurance (QA) test calls. This means that the center will need to have a phone system that is capable of sending DTMF tones or keypad tones to be technologically compatible with the Active Answer and automated test call features. Centers that do not have DTMF tones will not be able to implement Active Answer or pass the QA test calls and will need to work with their phone providers to modify their current telephony systems or will not be eligible to participate.
    • The center cannot use an automated attendant or voice mail on the termination line receiving the Lifeline/988 calls.
    • The center may not use an Interactive Voice Response (IVR) system or any other phone automation/branching technology whereby a caller would need to select certain options to determine where their call is handled at the center level.
    • The center may not forward Lifeline/988 calls to cell phones or automatically to other organizations.
    • The center shall utilize Lifeline's technology platform (currently PureConnect) when answering Lifeline/988 crisis chats. This system is provided at no cost to centers.
    • The center shall also ensure a stable internet connection for accessing Lifeline's chat platform and shall (optimally) utilize the Chrome web browser when accessing Lifeline's chat platform.
  4. Develop and maintain an Operations Plan to include policies and procedures to ensure the successful operations of the CC, including policies and procedures for providing referrals and access to resources for callers. Maintain referral system and listings as well as assure linkages to the caller's local community crisis services and supports. Referrals and resources should be consistent with the cultural and linguistic needs of callers including veteran appropriate resources. Any disruptions in Operations must be immediately communicated to DMH.
  5. Establish and maintain a comprehensive set of personnel policies and procedures, minimally addressing hiring, training, evaluation, disciplining, termination, and other personnel matters to ensure 24/7 staffing sufficient to respond to the call/text/chat volume anticipated by the Lifeline. The plan must be sufficient to adequately answer a minimum of 90% of calls, texts and chats.
  6. All call takers must have access to a QMHP who is available for immediate consultation and supervision of CC operations. Access may be face to face or virtual.
  7. Participate in any required National Suicide Prevention Lifeline network evaluation activities.
  8. Conduct a continuous quality improvement process that includes ongoing call monitoring of Lifeline calls to ensure quality.
  9. Provide a feedback mechanism for all callers to the CC to report concerns and grievances.
  10. Provide monthly data to DMH including, but not limited to:
    • Call volume and answer rates.
    • Average speed to answer calls.
    • Caller disposition categories.
    • Number of calls by suicide experience categories (i.e. loss survivor, attempted survivor, suicide attempt in progress, suicide ideation etc.).
    • Number of calls that resulted in emergency dispatch (991, CARES, etc.).
    • Number by category of how callers learned about the Lifeline.
    • Number of callers from outside of the center's primary coverage area.
  11. Maintain a call answer rate of 90% or higher for all calls, chats and texts.
  12. Maintain a Speed to Answer rate of 95% within 20 seconds.
  13. Maintain an Abandonment rate of less than 5%.
  14. Provide follow-up services based on lifeline best practices and guidelines.

Payment Terms

Grantees will receive payment by one of the three payment methodologies (Advance Payment, Reimbursement or Working Capital Advance). Grantees will automatically be paid via Reimbursement Method unless a request for Advance Payment Method or Working Capital Advance Method is made using the IDHS Advance Payment Request Cash Budget Template (Cash Budget).

I. Advance Payment Method (Advance and Reconcile)

  1. An initial payment will be processed in an amount equal to the first two months' cash requirements as reflected in the Advance Payment Requirements Forecast (Cash Budget) Form submitted with the Grantee's application. The initial payment will be processed upon execution of the grantee's Uniform Grant Agreement.
  2. Grantees must submit monthly invoices in the format and method prescribed in the Grantee's executed Uniform Grant Agreement. Invoices must be submitted no later than 15 days following the end of any respective monthly invoice period, or as indicated in their UGA Exhibit F - Payments. Invoices must include only allowable incurred costs that have been paid by the Grantee. For programs that have Grantee matching requirements, allowable costs are only reimbursable when matching costs have also been incurred.
  3. Subsequent monthly payments will be based on each monthly invoice submitted to the grant program, and will be adjusted up or down, based on a comparison of actual cumulative expenditures to cumulative advance payments, to date.
  4. Grantees that do not expend all advance payment amounts by the end of the grant term or that are unable to demonstrate that all incurred costs were necessary, reasonable, allowable, or allocable as approved in their respective grant budget, must return the funds or be subject to grant funds recovery.
  5. Grantees may be required to submit supporting documentation for their requests at the request of and in a manner prescribed by the Grantor. F.Failure to abide by advance payment governance requirements may result in grantee losing their right to advance payments.

II. Reimbursement Method

  1. IDHS will disburse payments to Grantee based on actual allowable costs incurred as reported in the monthly financial invoice submitted for the respective month, as described below.
  2. Grantees must submit monthly invoices in a format prescribed by Grantor. Invoices must include all allowable incurred costs for the first and each subsequent month of operations until the end of the Award term. Invoices must be submitted no later than 15 days following the end of any respective monthly invoice period, or as indicated in their UGA Exhibit F - Payments. As practicable, Grantor shall process payment within 30 calendar days after receipt of the invoice, unless the State awarding agency reasonably believes the request to be improper.
  3. Grantees may be required to submit supporting documentation for their requests at the request of and in a manner prescribed by the Grantor.

III. Working Capital Advance Method

  1. IDHS Grant Program Managers will advance working capital payments to the grantee to cover their estimated disbursement needs for an initial period not to exceed two months of grant expenses. Startup costs may be approved if determined by IDHS Grant Program Managers to be allowable.
  2. Grantees must submit monthly invoices for each of the one or two months covered by the Working Capital Advance in the format and method prescribed by the Grantor. Invoices must be submitted no later than 15 days following the end of any respective monthly invoice period, or as indicated in their UGA Exhibit F - Payments. Invoices must include only allowable incurred costs that have been paid by the grantee. For grant programs that have grantee matching requirements, allowable costs are only reimbursable when matching costs have also been incurred.
  3. Grantees may be required to submit supporting documentation for their requests at the request of and in a manner prescribed by the Grantor.
  4. Working Capital Advance Payments are limited to a single occurrence per grant term.
  5. Following the initial working capital advance payment, grantees will be paid via reimbursement method unless an IDHS Advance Payment Request Cash Budget Template is submitted for Advanced Payment Method.

Additional Advance Payments

Additional working capital advance payments may be considered on a case-by-case basis. Such requests must be made in writing, may require supporting documentation and must be approved by IDHS Executive Staff.

Note:  If you will be submitting the Advance Payment Request Cash Budget, it must be submitted with the application packet as a separate document.

The Monthly Invoice IL444-5257 Template must be used for all DMH programs and submitted no later than 15 days after the end of the month.  All invoices shall be HIIPA compliant and encrypted utilizing DHS approved encryption software, and emailed to DMH at the email address:

Monthly Invoices and Quarterly PFR Email Address for General Grants: DHS.DMHQuarterlyReports@illinois.gov  

Monthly Invoices and Quarterly PFR Email Address for Williams Consent Decree: DHS.DMHWilliamsInvoices@Illinois.gov

Monthly Invoices and Quarterly PFR Email Address for Colbert Consent Decree: DHS.Colbert.Invoices@illinois.gov  

Payment Forms

  1. Monthly Invoice (IL444-5257)
  2. Advance Payment Request Cash Budget Form (IL444-4985) Only if requesting an advance payment

Performance Measures

  1. Number of CC lead staff employed.
  2. Number of CC lead staff to function as the liaison between the CC and DMH.
  3. Number of contracts entered between the entity and the National Suicide Prevention Lifeline Center (Network Agreement Signed).
  4. Designated primary coverage area county and/or zip code agreed upon with the Lifeline and reported to DMH.
  5. Number of CC physical locations developed meeting the privacy and security requirements of the Mental Health and Developmental Disabilities Code, and the technical system requirements of the Lifeline.
  6. Policy and procedure manual provided to DMH program manager within three months of development and reviewed annually thereafter.
  7. Number of staff working in the CC.
  8. Number of staff working in the CC who have completed all required training.
  9. Number of months that required submission of reports.
  10. Number of reports received.
  11. Number of evaluation activities completed to promote quality assurance activities.
  12. Number of Lifeline calls provided.
  13. Number of silently monitored Lifeline calls.
  14. Number of silently monitored lifeline calls where feedback was provided to the crisis counselor.
  15. Number of reported concerns, grievances or feedback received from callers.
  16. Number of reported concerns, grievances or feedback were implemented.

Performance Standards

  1. 100% employment of CC lead staff to function as liaison between the CC and DMH.
  2. At least one contract entered between the entity and the National Suicide Prevention Lifeline Center.
  3. Coverage area identified by county and/or zip code as agreed upon with the Lifeline and reported to DMH
  4. At least one CC physical location developed meeting the privacy and security requirements of the Mental Health and Developmental Disabilities Code, and the technical system requirements of the Lifeline.
  5. Policy and procedure manual was developed and provided to the DMH program manager within three months of development and reviewed annually.
  6. 100% of staff working in the CC have participated in required training.
  7. 100% submission of required reports.
  8. 5% Silently monitored Lifeline calls where feedback was provided to the crisis counselor.
  9. 100% implementation of the feedback, concerns, or grievance received from callers.

Program Contact

Name: Robert Putnam

Email Address: DHS.DMHGrantApp@illinois.gov

Applicant Eligibility

This non-competitive funding opportunity is limited to applicants that meet the following requirements. If these requirements are not met by deadlines listed in this opportunity an award will not be made:

  • The applicant has met the Prequalification and Mandatory Requirements listed in this funding opportunity.
  • This funding opportunity is limited to those who currently have an award for this program.
  • Applicant must comply with all applicable local (city, county) and state licensing, accreditation, and certification requirements, as of the due date of the application
  • More than one application per entity is not permitted.
  • Applicants must be a Nonprofit Organization

Pre-Qualification

Applicant entities will not be eligible to apply for a grant award until they have prequalified through the Grant Accountability and Transparency Act (GATA) Grantee Portal. Registration and prequalification are required annually. During prequalification, verifications are performed including a check of federal Debarred and Suspended status on the Illinois Stop Payment List and good standing with the Secretary of State. An automated email notification is sent to the entity alerting them of "qualified" status or providing information about how to remediate a negative verification (e.g., inactive UEI, not in good standing with the Secretary of State). A federal Debarred and Suspended status cannot be remediated.

For assistance navigating government application prequalification procedures, refer to IDHS GATA Prequalification Assistance.

Applicants must be prequalified; therefore, applications from entities that have not prequalified prior to the due date of this application will NOT be reviewed and will NOT be considered for funding.

The following information is required to complete registration:

  • Organization's Unique Entity Identifier (UEI); For additional information on UEI, refer to Section Unique Entity Identifier and System for Award Management (SAM) below;
  • Organization's Federal Employer Identification Number (FEIN);
  • Organization type;
  • Illinois Secretary of State File ID (required for non-profits, for-profits and limited liability corporations);
  • Organization's name;
  • Organization's mailing address;
  • Organization's primary email address;
  • Organization's primary phone number;
  • Organization's fiscal year-end date

Unique Entity Identifier (UEI) and System for Award Management (SAM)

Each applicant is required to:

  • Be registered in SAM.gov before submitting its application. Provide a valid unique entity identifier in its application; if your organization does not yet have a UEI you must request one.
  • Continue to maintain an active SAM registration with current information at all times during which it has an active award, an application, or plan under consideration by the Department.

The Department may not make an award to an applicant until the applicant has complied with all applicable unique entity identifier and SAM requirements. If an applicant has not fully complied with the requirements by the time the Department is ready to make an award, the Department may determine that the applicant is not qualified to receive an award and use that determination as a basis for making an award to another applicant.

Pre-Award Requirements

The pre-award process includes a financial and administrative risk assessment utilizing an Internal Controls Questionnaire (ICQ). The ICQ is completed for the organization. The Department may NOT issue a Notice of Award or a Grant Agreement to any applicant that does not have a submitted and approved FY 24 ICQ.

Applicants that have not completed an ICQ for the grant award year at the time of application will be contacted by the Department to complete this pre-award requirement.

This grantee pre-award requirement is mandated by Federal Uniform Guidance (2 CFR 200) and the Grant Accountability and Transparency Act (GATA). Grantees must complete these requirements prior to receiving a grant award from the State of Illinois.

The deadline to submit the ICQ is April 6, 2023, 12:00 PM Central Time.

Registration in CSA

The CSA Tracking System is the system the IDHS utilizes for approving budgets and issuing grant awards. It is strongly recommended that if an applicant entity is not already registered in the CSA Tracking System, they should begin the registration as soon as possible so they may submit a signed budget in CSA. While registration in CSA is not part of the prequalification process, successful applicants will NOT be issued an award without a fully approved budget in the CSA System.

State and Federal Laws and Regulations

The agency awarded funds through this funding opportunity must agree to comply with all applicable provisions of state and federal laws and regulations pertaining to nondiscrimination, sexual harassment and equal employment opportunity including, but not limited to: The Illinois Human Rights Act (775 ILCS 5/1-101 et seq.), The Public Works Employment Discrimination Act (775 ILCS 10/1 et seq.), The United States Civil Rights Act of 1964 (as amended) (42 USC 2000a-and 2000H-6), Section 504 of the Rehabilitation Act of 1973 (29 USC 794), The Americans with Disabilities Act of 1990 (42 USC 12101 et seq.), and The Age Discrimination Act (42 USC 6101 et seq.).

Indirect Cost Rate

Indirect Cost Requirements and Restrictions

In order to charge indirect costs to this grant, the applicant organization must have a Federal or State annually negotiated indirect cost rate agreement (NICRA) or must elect to use the De Minimis Rate.

Every organization that receives a state award must make an indirect cost rate proposal or election in the State of Illinois Grantee Portal, Centralized Indirect Cost Rate Election System, including organizations that are choosing not to claim payment for indirect costs.

Indirect Cost Rate Election:

  • Federally Negotiated Rate. Organizations that receive direct federal funding may have an indirect cost rate that was negotiated with the Federal Cognizant Agency. Illinois will accept the federally negotiated rate. The organization must provide a copy of the federal NICRA and submit an Indirect Cost Rate Proposal in the Crowe Activity Review System (CARS).
  • State Negotiated Rate. The organization must negotiate an indirect cost rate with the State of Illinois by completing an indirect cost rate proposal in the CARS system if they do not have a Federally Negotiated Rate and would like to negotiate a rate with the State of Illinois.
  • De Minimis Rate. An organization may elect a De Minimis rate of 10% of modified total direct cost (MTDC)**. Once established, the De Minimis rate may be used indefinitely. If programs elect to use the De Minimis rate, it is critical that program budgets accurately calculate the MTDC base. Please see the regulation below and note the exclusions to MTDC.

**2 CFR § 200.68 Modified Total Direct Cost (MTDC). MTDC means all direct salaries and wages, applicable fringe benefits, materials and supplies, services, travel, and subawards and subcontracts up to the first $25,000 of each subaward or subcontract (regardless of the period of performance of the subawards and subcontracts under the award). MTDC excludes equipment, capital expenditures, charges for patient care, rental costs, tuition remission, scholarships and fellowships, participant support costs and the portion of each subaward and subcontract in excess of $25,000. Other items may only be excluded when necessary to avoid a serious inequity in the distribution of indirect costs, and with the approval of the cognizant agency for indirect costs.

  • No Rate: Grantees have discretion not to claim payment for indirect costs. Grantees that elect not to claim indirect costs cannot be reimbursed for indirect costs. The organization must record an election of "No Indirect Costs" into the Indirect Cost Rate Election System.
  • State Funded Universities/Institutions: Maximum reimbursement for indirect costs is restricted to 10% Off Campus and 20% On Campus with MTDC base.

Crowe Activity Review System (CARS). CARS will allow your organization to document your already established federally approved indirect cost rate or complete an indirect cost rate proposal (see State Negotiated Rate above). Submission requirements are located on page 2 of the Uniform Budget Template as well as 2 CFR 200 Appendices IV, V & VII.

Organizations which have not previously made an indirect cost rate election must submit an election (and indirect cost rate proposal, if necessary) immediately and no later than 3 months after receiving an award notification. If the organization elects to submit a Federally Negotiated Rate or a State Negotiated Rate, they will receive an invitation to submit their proposal in the CARS system.

Organizations that have previously established an indirect cost rate election and would like to continue with a Federal or State Negotiated Rate must submit a new indirect cost rate election immediately and no later than 6 months after the close of their organization's fiscal year.

Organizations that do not make a submission inside the CARS system within the required timeframes will not be allowed to claim indirect cost reimbursement.

For more information see:

Centralized Indirect Cost Rate User Manual

GATA

Grant Fund Use Requirements

All applicants will use grant funds according to the guidelines, conditions, and parameters set forth in this funding notice and in compliance with federal statutes, regulations and the terms and conditions of any applicable federal awards.

Please refer to 2 CFR 200 - Uniform Administrative Requirements, Cost Principles, and Audit Requirements for Federal Awards, PART 200 Subpart E - Cost Principles to determine the appropriateness of costs.

  • Allowable costs are those that are necessary and reasonable based on the activity(ies) contained in the Scope of Work, are justified in the Budget Narrative, and are allowable under Subpart E of 2 CFR 200. It is expected that administrative costs, both direct and indirect, will represent a small portion of the overall program budget. Any budget deemed to include inappropriate or excessive administrative costs will not be approved. Program budgets and narratives must detail how all proposed expenditures are necessary for program implementation.
  • Unallowable costs: Please refer to 2 CFR 200 - Uniform Administrative Requirements, Cost Principles, and Audit Requirements for Federal Awards, PART 200 Subpart E - Cost Principles to determine the appropriateness of costs. In addition, and specific to this grant, the following costs will be unallowable without specific prior written approval from IDHS:
    • Entertainment costs, except where specific costs that might otherwise be considered entertainment have a programmatic purpose and are authorized in the approved budget (2 CFR 200.438)
    • Capital expenditures for general purpose equipment, including any vehicle regardless of cost, buildings, and land (2 CFR 200.439)
    • Capital expenditures for improvements to land, buildings, or equipment which materially increase their value or useful life (2 CFR 200.439)
    • Food, and other goods or services for personal use of the grantee's employees, contractors, or consultants of the grantee unless authorized as per diem under the State of Illinois Governor's Travel Control Board (2 CFR 200.445).
    • Deposits for items, services, or space
  • Simplified Acquisition Threshold: Potential grantees under this funding announcement may receive an award in excess of the Simplified Acquisition Threshold, currently $250,000 (Refer to 2 CFR 200 Section 200.88). Therefore, the grantee must be aware of the following regarding the Simplified Acquisition Threshold as it will be applicable to any qualifying subaward:
    • That the grantee agency, prior to making a subaward with a total amount of funds greater than the simplified acquisition threshold, is required to review and consider any information about the applicant that is in the designated integrity and performance system accessible through SAM (currently FAPIIS) (see 41 U.S.C. 2313);
    • That an applicant, at its option, may review information in the designated integrity and performance systems accessible through SAM and comment on any information about itself that the awarding agency previously entered and is currently in the designated integrity and performance system accessible through SAM;
    • That the awarding agency will consider any comments by the applicant, in addition to the other information in the designated integrity and performance system, in making a judgment about the applicant's integrity, business ethics, and record of performance under awards when completing the review of risk posed by applicants as described in §200.205 awarding agency review of risk posed by applicants.

Application Procedures

Address to Request Application Package

Application materials are provided throughout this announcement. Applications will be made available in user/printer friendly format and may be found on the FY24 Division of Mental Health web site. Additional copies may be obtained by contacting the Department at the email address below.

Each applicant must have access to the internet. The Division's web page will contain information regarding the materials necessary for submission.

Program Email Address: DHS.DMHGrantApp@illinois.gov  

Content and Form of Application Submission

Uniform Application for State Grant Assistance

The Uniform Application for State Grant Assistance is a three-page document used to formalize organization's request to apply for funding.

Page 1 of the application is pre-populated with the appropriate information. Applicants must not complete anything on Page 1. The correct application must be used.

Page 3 of the document requires the amount applying for, signature and the organization's authorized representative.

Application Submission Dates and Times

Intergovernmental Review

This funding opportunity is not subject to Executive Order 12372, "Intergovernmental Review of Federal Programs."

Funding Restrictions

The applicant must develop a budget consistent with program requirements. Proposed budgets must be sufficiently detailed and justified to be approved by IDHS.

Application Submission

  1. To be considered for award, application materials will only be accepted electronically. Applications must be in the possession of the DMH email address DHS.DMHGrantApp@illinois.gov.
  2. IDHS cannot guarantee a start date of July 1, 2023, if application submissions are received after the due date referenced in the Program Summary above.
  3. Emails into this box are electronically date and time stamped upon arrival. For your records, please keep a copy of your email submission with the date and time it was submitted, along with the email address to which it was sent. The email of the original sender of the application will be used for official communication between the Department and the applicant organization for matters regarding this application.
  4. If an applicant experiences technical difficulties, an email must be sent to DHS.DMHGrantApp@illinois.gov prior to the submission deadline. If State systems are deemed to be working properly, it is the applicant's responsibility to ensure their application materials arrive at the appropriate email address before the submission deadline date and time.
  5. IDHS/DMH is under no obligation to review applications that do not comply with the above requirements.
  6. Applicants will receive an email to notify them that the application was received. The email reply will be sent to the original sender of the application materials.
  7. The subject line of the email MUST state:
    1. Entity Name;
    2. Program 400 National Suicide Prevention Lifeline (NSPL) Call Center

Budget Requirements

The applicant must develop a budget consistent with program requirements. Proposed budgets must be sufficiently detailed and justified to be approved by IDHS.

Deadline for submission of the budget, in the CSA Tracking System, is the same as the application deadline.

  • The CSA Tracking System is where the IDHS requires all applicants to enter their GATA Budget information. It is also where IDHS staff will review and take action on the proposed budget. The CSA Tracking system requires that you have different credentials than what you have for the Illinois GATA Grantee Portal. Please follow the directions below to sign the proposed budget.
  • A budget and budget narrative need to be completed, electronically signed, and submitted in the CSA tracking system with the status as "GATA Budget signed and submitted to program review". A copy is not to be submitted along with the application packet.
  • There is space when preparing the budget on each line item for the budget narrative. For each line in the budget the applicant will describe why each expenditure is necessary for program implementation and how the amount was determined. Please include cost allocations as necessary. The Budget narrative (including MTDC base exclusions as appropriate) must clearly identify indirect costs, direct program costs, direct administrative costs, and describe how the specified resources and personnel have been allocated for the tasks and activities within each line item. See instructions for the CSA Tracking System and Budget Information. The budget should be prepared to reflect 12 months.
  • A Budget Template and Instructions can be used as a tool to assist in determining expenses; however, the final budget must be completed in the CSA Tracking System. The pdf budget or paper copy will not be accepted. Applicants will NOT be issued an award without the applicant's fully approved budget in the CSA System.

Subrecipient budget(s)

  • If applicant is planning to use a subrecipient, a pdf copy of the subrecipient budget must be submitted as a separate pdf document with the application packet.
  • Subrecipient budgets shall be submitted on the IDHS/DMH Budget template (GOMBGATU-3002-(R-02-17).

Grantee Conflict of Interest Disclosures

Every grantee and subrecipient must disclose in writing any actual or potential Conflict of Interest as part of the grant application packet using the Grantee Conflict of Interest Disclosure Form IL444-5205.

Grantee Conflicts of Interest include, but are not limited to:

  1. Grantee has an employee, board member, trustee, or immediate family member who:
    1. Holds an elected or appointed office in Illinois.
    2. Holds a seat in the Illinois General Assembly.
    3. Is an officer or employee of any State board, commission, authority, or holds an elected or appointed position or is employed in any of the offices or agencies of State government.
  2. Grantee has a financial interest, including ownership of stocks or bonds, in a firm which is a vendor or contractor.
  3. Grantee has outstanding financial commitments to any vendor or contractor.
  4. Grantee has a close personal relationship. such as a spouse, dependent child, or member of the technical advisor's household, that may compromise or impair the fairness and impartiality of the technical advisor and grants officer during the solicitation development, proposal evaluation, award selection process, and management of an award.
  5. Grantee has any negotiation of employment with current or potential sub-recipient or vendor.

Additional examples of Grantee Conflicts of Interest can be found in the Grant Accountability and Transparency Act (GATA) Website Resource Library.

Simplified Acquisition Threshold - Federal Awards

Potential grantees under this funding announcement may receive an award in excess of the Simplified Acquisition Threshold, currently $250,000 (Refer to 2 CFR 200 Section 200.88). Therefore, the grantee is subject to Simplified Acquisition Threshold. Refer to Section "Preapplication Coordination", "Grant Fund Use Requirements."

Project Narrative

A Project Narrative is required to support the Uniform Application for State Grant Assistance (GA) for non-competitive grants. The purpose of the Project Narrative is to describe the organization's program activities and design for implementing and administering the program for the upcoming State Fiscal Year (SFY). This Project Narrative will include information that is specific to your organization's proposed program services and be considered part of your grant agreement. Submission of this Project Narrative is required to fulfill contractual obligations.

Mandatory Submissions

Award Procedures

Applicants agree to provide program services as described throughout this Funding Opportunity.

Start Date: Applicants must be in a position to begin offering services on July 1, 2023.

  • Technology: Agencies awarded funds through this funding notice should have a computer that meets the following minimum specifications for the purpose of utilizing any required IDHS web-based reporting system and the receipt/submission of electronic program and fiscal information:
    • Internet access, preferably high-speed
    • Email capability
    • Microsoft Excel
    • Microsoft Word
    • Adobe Reader

The purchase of this technology would be an allowable expenditure under the grant and may be budgeted for as part of this application.

  • Site Visits: The applicant agrees to participate in site visits/quality reviews as requested by the Department.
  • Sectarian Issue: Provider organizations may not expend federal or state funds for sectarian instruction, worship, prayer, or to proselytize. If the Provider organization is a faith-based or a religious organization that offers such activities, these activities shall be voluntary for the individuals receiving services and offered separately from the program.
  • Hiring and Employment Policy: It is the policy of the Department to encourage cultural diversity in the work environment and to promote employment opportunities through its programs. The Department philosophy is that the program workforce should appropriately reflect the populations to be served, with special attention given to hiring individuals indigenous to those communities. Consistent with Department policy, whenever a position becomes available, funded programs are encouraged to consider TANF clients for employment, contingent upon their qualifications in the areas of education and work experience.
  • Publication of Studies, Reports or other Program Products: The applicant agrees that products produced for the Department under this award, including, but not limited to research reports, data, analyses, and policy recommendations are the property of the Department and will not be published or distributed except as prescribed by the Department.

Agreement Terms

IDHS anticipates that the term of the agreement resulting from this Program Grant Opportunity will be July 1, 2023, continuing through June 30, 2024, and will require the mutual consent of both parties, be dependent upon the Grantee's performance and adherence to program requirements and the availability of funds. IDHS may withdraw this opportunity at any time prior to the actual time a fully executed agreement is filed with the State of Illinois Comptroller's Office.

Post Award Requirements of Applicant

If the State share of any State award may include more than the requirements applicable reflected in 2 CFR 200, Appendix XII - Award Term and Condition for Recipient Integrity and Performance Matters then the recipient of the grant, during that period of time must maintain the currency of information reported to the System for Award Management (SAM) that is made available in the designated integrity and performance system (currently the Federal Awardee Performance and Integrity Information System (FAPIIS)) about civil, criminal, or administrative proceedings described in paragraph 2 of this award term and condition. This is a statutory requirement under section 872 of Public Law 110-417, as amended (41 U.S.C. 2313). As required by section 3010 of Public Law 111-212, all information posted in the designated integrity and performance system on or after April 15, 2011, except past performance reviews required for Federal procurement contracts, will be publicly available.

State Award Notices

Applicants will receive a Notice of State Award (NOSA) via the Illinois GATA Grantee Portal. It is important to keep contact information in the Illinois GATA Grantee Portal updated since the main contact is the person notifications are sent to. The NOSA shall include:

  1. Grant award amount
  2. The terms and conditions of the award
  3. Specific conditions, if any, assigned to the applicant based on the Fiscal and Administrative Risk Assessment (ICQ).

Note: The Department cannot issue a NOSA until the successful applicant has an approved budget entered into CSA.

The NOSA must be accepted by the grants officer (or equivalent). This effectively accepts the state award amount and all conditions set forth within the notice. This accepted NOSA is the document authorizing the Department to proceed with issuing a grant.

The NOSA is not an authorization to begin performance (to the extent that it allows charging to State awards of pre-award costs at the non-State entity's own risk).

Other Information

IDHS reserves the right to request additional information. Applicants are expected to provide the additional information within a reasonable time. Failure to provide the information could result in the rejection of the application. Providing the requested information does not obligate IDHS to provide funding nor should an agency draw any conclusions about the department's intentions to fund or not fund the application.

Administrative and National Policy Requirements

The agency awarded funds shall provide services as set forth in the IDHS grant agreement and shall act in accordance with all state and federal statutes and administrative rules applicable to the provision of the services.

The agency awarded funds through this Funding Opportunity must further agree to comply with all applicable provisions of state and federal laws and regulations pertaining to nondiscrimination, sexual harassment and equal employment opportunity including, but not limited to: The Illinois Human Rights Act (775 ILCS 5/1-101 et seq.), The Public Works Employment Discrimination Act (775 ILCS 10/1 et seq.), The United States Civil Rights Act of 1964 (as amended) (42 USC 2000a-and 2000H-6), Section 504 of the Rehabilitation Act of 1973 (29 USC 794), The Americans with Disabilities Act of 1990 (42 USC 12101 et seq.), and The Age Discrimination Act (42 USC 6101 et seq.). Additional terms and conditions may apply.

Renewals

This program will be awarded as a 12-month term agreement. This is the second renewal of two. Renewals are at the sole discretion of IDHS and are contingent on meeting the following criteria:

  1. Applicant has performed satisfactorily during the most recent past funding period.
  2. All required reports have been submitted on time, unless a written exception has been provided by the Division.
  3. No outstanding issues are present (i.e. in good standing with all pre-qualification requirements); and
  4. Funding for the budget year has been appropriated in the state's approved fiscal year budget.

Formula and Matching Requirements

Cost Sharing or Matching:

Grantees are not required to participate in cost sharing or provide match.

Uses and Restrictions

  • This funding opportunity is considered a new application.
  • The release of this funding opportunity does not obligate the Illinois Department of Human Services to make an award.
  • This opportunity is considered a grant agreement and is a non-competitive application for funding. It is not a guarantee of funding.
  • This award utilizes State appropriated funds.
  • Serves as Maintenance of Effort to the Federal Substance Abuse and Mental Health Services Administration Community Mental Health Block Grant

Funding Restrictions

The applicant must develop a budget consistent with program requirements. IDHS/DMH is not obligated to reimburse applicants for expenses or services incurred prior to the complete and final execution of the grant agreement and filing with the Illinois Office of the Comptroller.

Allowable Costs

All applicants will use grant funds according to the guidelines, conditions, and parameters set forth in this funding notice and in compliance with federal statutes, regulations and the terms and conditions of any applicable federal awards.

Reports

Upon execution of the grant agreement, reporting shall be in accordance with the requirements set forth in the Uniform Grant Agreement and related Exhibits which includes, but is not limited to the following:

  1. Time Period for Required Periodic Financial Reports. Unless a different reporting requirement is specified in Exhibit E, Grantee shall submit financial reports to Grantor pursuant to Paragraph 10.1 and reports must be submitted no later than 30 days after the quarter ends.
  2. Time Period for Close-out Reports. Grantee shall submit a Close-out Report pursuant to Paragraph 10.2 and no later than 30 days after this Agreement's end of the period of performance or termination.
  3. Time Period for Required Periodic Performance Reports. Unless a different reporting requirement is specified in Exhibit E, Grantee shall submit Performance Reports to Grantor pursuant to Paragraph 11.1 and such reports must be submitted no later than 30 days after the quarter ends.
  4. Time Period for Close-out Performance Reports. Grantee agrees to submit a Close-out Performance Report, pursuant to Paragraph 11.2 and no later than 30 days after this Agreement's end of the period of performance or termination.

Grantee shall submit a quarterly Periodic Financial Report (GOMBGATU-4002 (N-08-17)) to the appropriate email address. Reported expenses should be consistent with the approved annual grant budget. Any expenditure variances require prior Grantor approval in accordance with Article VI of the Uniform Grant Agreement to be reimbursable.

PFR Email Address for General Grants: DHS.DMHQuarterlyReports@illinois.gov

PFR Email Address for Williams Consent Decree: DHS.DMHWilliamsInvoices@Illinois.gov  

PFR Email Address for Colbert Consent Decree: DHS.Colbert.Invoices@illinois.gov

The Grantee shall submit quarterly Periodic Performance Report (GOMBGATU-4001 (N-08-17)) and the Periodic Performance Report Template by Program (PRTP) to the appropriate email address below. Reporting templates and instructions for submitting reports can be found in the Provider section of the IDHS website.

PPR and PRTP Email Address for All Grants: DHS.DMHQuarterlyReports@illinois.gov