At a minimum, the following parties must be present at the client interview:
If at all possible, another professional support staff person is to be included in the interview.
Family Community Resource Center managers may be aware of special talents specific Family Community Resource Center staff have in areas of interviewing skills, customer relations, etc. Management may invite any of their staff to the interview whom they feel may in any way aid in assisting the client.
At a minimum, the following topics must be discussed during the client interview:
At the conclusion of the client interview, update the RSP and schedule a follow up meeting with the client.
Illinois Department of Human ServicesJB Pritzker, Governor · Dulce Quintero, Secretary
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