Family Case Management (FCM)

The Family Case Management Program (FCM) is a statewide program that provides comprehensive service coordination to improve the health, social, educational, and developmental needs of pregnant individuals and infants (0 - 12 months) from low-income families in the communities of Illinois (410 ILCS 212/15). Family Case Management aims to "assess current needs within the State and provide goals and objectives for improving the health of individuals and children and for reducing infant mortality" (77 Ill. Adm Code 630.20). The Family Case Management program provides assessment of client needs, linkage with Medicaid and primary medical care, referral for assistance with identified social needs, and coordination of care through face-to-face contacts and home visits at regular intervals throughout pregnancy and the infant's first year of life.

Agencies contracted with DHS to perform FCM activities provide the following services and are expected to adhere to the Case Management guidelines as identified in the Program Policy Manual.

Services provided include, but are not limited to:

  • Client assignment to a case manager continuously.
  • Comprehensive needs assessments and development of individualized care plans.
  • Education on and screening for perinatal mood disorders and referral to services as appropriate.
  • Face-to-face contacts and home visits with all clients as prescribed in the current Program Policy Manual.
  • Objective developmental screening within the first 12 months of life utilizing current Illinois Department of Healthcare and Family Services Medicaid-approved screening tool.
  • Client referrals to other service providers in the community including primary care physicians and Medicaid managed care entities for service development and integration, to maximize care coordination.


Bureau Page: Maternal and Child Health

Email: Bureau of Maternal Child Health

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