October 19, 2021 - Quality Care Board Meeting


Tuesday, October 19, 2021, 11:00 a.m.


  • Webex: https://illinois.webex.com
  • Phone (US Toll): 1-312-535-8110 (Chicago) / 1-415-655-0002
  • Event number (access code): 2456 552 9386


Peter B. Neumer, Inspector General; Charles Wright, Deputy Inspector General; Saul J. Morse, Chairperson; Megan Norlin, Board Member; Jae Jin Pak, Board Member; Shirley Perez, Board Member; Joyce Medley, Administrative Assistant

Called to Order

Meeting called to order at 11:05am

Approval of August 17, 2021, Meeting Minutes

  • Motion to Approve minutes - Shirley Perez
  • Motion Seconded - Megan Norlin
  • All in favor, No Opposed - August 17, 2021, minutes approved

Bi-Monthly Update on OIG Operations

Inspector General Neumer reported:

  • In November staff will start returning to in-person investigations regarding Healthcare Worker Registry reporting cases and other specific cases
  • OIG is working on updating Rule 50 to incorporate OIG's facility referral initiative.
    • Referrals of certain complaints to the facilities for resolution
    • General housekeeping of revising references to non-existent divisions, etc.
  • Chief Administrative Officer job is currently posted
  • Processing a posting for Assistant Deputy Inspector General in the Southern half of the state
  • Thank you to Megan Norlin and the Envision team for their excellent presentation
  • IG and DIG toured a CILA and a day program ran by Helping Hands
  • Discussed the difficulties of placing cameras at the facilities due to cost and consent issues

Administrative Matters

Board Chairman, Saul Morse:

  • Discussed that some of the board members' terms are due to expire in November and reviewed the process to request a renewal of their term
  • Discussed the importance of attending meetings and keeping up to date on required training
  • Asked if there were any recommendations for new board appointees

Other Business

No other business


  • Meeting adjourned at 12:34 p.m.
  • Motion to adjourn - Megan Norlin
  • Seconded - Jae Jin Pak
  • All in favor, no opposed