Crisis Assistance payments may be provided to a family which is receiving or determined eligible to receive TANF, and demonstrates an immediate need under one of the following circumstances:
If a family lacks food because of fire, flood, or other disaster; the disaster does not render the family homeless and the need cannot be met through the SNAP Program. (Food cannot be approved to replace lost or stolen SNAP benefits.)
If a family is deprived of food or needed clothing because of lost or stolen cash, the amount issued for lost/stolen cash cannot exceed the amount that was lost and can never exceed the amount of the Payment Level.
Obtain prior approval from the Regional Office when a TANF family requests non-medical needs related to essential medical care and the needs cannot be met through a HFS Medicaid program or another source. Non-medical needs related to essential medical care include food, lodging and transportation.
Do not use Crisis Assistance to pay transportation expenses for routine office visits related to normal medical care.
Illinois Department of Human ServicesJB Pritzker, Governor · Grace B. Hou, Secretary
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