August 17, 2021 - Quality Care Board Meeting

Tuesday, August 17, 2021, 11:00 a.m.

Teleconference: 1-312-535-8110 (Chicago) / 1-415-655-0002

Present

Peter B. Neumer, Inspector General Bill Diggins, Acting Chief Administrative Officer Saul J. Morse, Chairperson Megan Norlin, Board Member Shirley Perez, Board Member Joyce Medley, Administrative Assistant

Called to Order 

Meeting called to order at 11:02 am

Approval of Meeting Minutes

Present members discussed whether they had a quorum with three of the five board members attending and determined that having three of the five current members in attendance was sufficient to vote on the approval of meeting minutes.

April 13, 2021, minutes reviewed

Motion to approve the minutes - Shirley Perez

Motion Seconded - Megan Norlin

All in favor, No Opposed - April 13, 2021, minutes approved

June 15, 2021, minutes reviewed

Motion to approve the minutes - Shirley Perez

Motion Seconded - Megan Norlin

All in favor, No Opposed - June 15, 2021, minutes approved

Bi-Monthly Update on OIG Operations

Inspector General Neumer reported that the past eighteen months have continued to be dominated by COVID. The emerging Delta variant postponed a return to onsite investigations.

  • Staff were to start returning to in-person investigations regarding Healthcare Worker Registry reporting and other specific cases.
  • The FY 21 data pull for the annual report isn't complete. There was a consistent decrease of complaints in most areas during COVID. The IG speculated that lack of transportation; visitors at facilities; less attendance at day programs may have driven the numbers down.
  • Discussed the challenges of hiring new staff with CMS requirements

Other operational matters

  • OIG is in the process of updating its case database. Tech support can't support the current database any longer. OIG is in the process of procuring developers, and it will take approximately 12 to 18 months to complete.
  • OIG is working on updating Rule 50 to incorporate OIG's facility referral initiative.

Administrative Matters

  • Discussed sending a reminder email to personal email address of the upcoming meetings
  • Confirmed personal email address of the members

Other Business

No other business

Adjournment

Meeting adjourned at 12:23p.m.

Motion to adjourn - Megan Norlin

Seconded - Shirley Perez

All in favor, no opposed