Make a prompt and accurate determination of each applicant's eligibility for assistance.
Maintain all applications, including those presumed eligible, in the intake section until a complete determination of eligibility and a final disposition are made on the application.
An eligibility interview is not required for medical only applications. Never require a family applying only for medical benefits to come to the Family Community Resource Center for an eligibility interview.
Illinois Department of Human ServicesJB Pritzker, Governor · Dulce Quintero, Secretary
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