The correct application date is very important. DHS and HFS are required to determine eligibility for programs within certain timeframes.
For paper applications, the application date is the first workday the office receives the application before 5:00 p.m., unless the application is:
The application date must be entered into IES by the worker when the application is mailed or a face-to-face interview is conducted. If an application comes from ABE, the date will be pre-populated to the correct application date.
The application date is the date the call is completed which must include the telephonic signature. If the call is interrupted before the telephonic signature is received, the interview is not complete and an application for benefits has NOT been filed.
Illinois Department of Human ServicesJB Pritzker, Governor · Grace B. Hou, Secretary
IDHS Office Locator
IDHS Help Line
© 2023 Illinois Department of Human Services