SNAP customers who must comply with the Work Provisions may also be impacted by the COVID-19 crisis and may claim Good Cause. In some instances, employers may have closed their business or reduced the work hours of employees in order to comply with certain guidelines enforced in Illinois due to COVID-19. SNAP recipients who are subject to the Work Provisions requirements should not be sanctioned, if their hours are reduced to comply with these guidelines.
[signed copy on file]
Grace B. Hou
Secretary, Illinois Department of Human Services
Illinois Department of Human ServicesJB Pritzker, Governor · Dulce Quintero, Secretary
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