Volume XII, Issue XXXIII - March 2019

From: Danielle L. Kirby, Director
Division of Substance Use Prevention and Recovery


The Illinois Department of Human Services/Division of Substance Use Prevention and Recovery (IDHS/SUPR) continues to regularly offer an opportunity for Illinois providers to ask IDHS/SUPR staff questions about administrative rules, policies, and contract requirements. The next call is scheduled for April 23, 2019 at 10:00 am and will now take place on a quarterly, rather than monthly, basis.

To keep the call to the scheduled time limit, IDHS/SUPR requests that questions be submitted to DoIT.SUPRHelp@Illinois.gov no later than April 15, 2019 for the first Quarterly Technical Assistance (QTA) call. For all subsequent calls, IDHS/SUPR will address questions submitted a minimum of 8 days prior to each call. If time permits, providers can ask additional questions during the call.

In addition, an FAQ section to the IDHS/SUPR website has been added which will be available to review and assist with future inquiries. Click on the link to access the FAQ page


Note: Please do not join this call to file a complaint or share unrelated concerns or questions. The primary goal is to provide consistency in rule and policy interpretation and to improve clinical practice.

2019 QTA Schedule:

April 23, 2019, 10:00 AM

July 23, 2019, 10:00 AM

October 22, 2019, 10:00 AM

Phone number: 888-494-4032

Access code: 6100424838#