Effective Date: 10/01/05
Reference: 89 Ill. Adm. Code, Chapter IV, §50.120 (b)
Policy Statement:
The Department or its agents will make a determination and notify an applicant of its determination on an application for child care within 45 days from the date the application is received by the Department or its agents.
Procedures:
All applicants for child care services must receive one of the following forms within 30 calendar days from the date the application is date stamped as being received:
- Request for Additional Information (Form IL444-4480)
- Approval of Request for Child Care Payments (Form IL444-3455A)
- Denial of Request for Child Care Payments (Form IL444-4179)
I. Eligible Family
A. CCR&R
If the family is determined to be service eligible and income eligible according to the family size, issue the client and the provider an Approval of Request for Child Care Payments, Form 3455A, within ten (10) business days of receipt of complete application information.
Refer to the data entry instructions in the Child Care Tracking System Manual for generating an Approval Notice.
B. Site Administered Providers
Date stamp the Child Care Application (Form 3455) upon receipt and ensure the receipt of all required documentation. Confirm whether the family is service eligible and income eligible according to the family size and forward a copy of the Child Care Application to Springfield Child Care and Development within ten (10) business days of receipt.
Springfield Child Care and Development will date stamp the Child Care Application upon receipt and confirm eligibility within ten (10) business days. Springfield Child Care and Development will set up a case in the child care tracking system and will issue the Notice of Approval. If the application submitted is incomplete, Springfield CC&D will issue a Request for Additional Information to the site provider only.
II. Ineligible Family
A. CCR&R
If the applicant is not eligible to receive child care assistance, the CCR&R must issue a Denial of Request for Child Care Payments form within ten (10) business days of receiving complete application information to the applicant and the provider.
Refer to the data entry instructions detailed in the Child Care Tracking System Manual for generating a Denial of Request for Child Care Payments. All denial reasons are listed on the CCTS denial screen.
All hand-written denial forms must state the appropriate reason code and must use the established reason language exactly. Refer to the Denial Reasons beginning on Page 3 of this section. Where appropriate, insert the telephone number of the parent counselors at the CCR&R.
B. Site Administered Providers
If a site administered provider determines that a family is ineligible for child care assistance, the site administered provider must issue a hand-written Denial of Request for Child Care Payments using the appropriate reason code and exact reason language. Refer to the Denial Reasons beginning on Page 3 of this section.
Providers must forward a copy of the Denial to Springfield Child Care and Development along with a copy of the Child Care Application for data entry into the child care tracking system.
