Office Locator

Search for a DHS Office or Service Provider by selecting your county, and, for Cook County, your ZIP Code:

DHS Offices and Service Providers for Franklin County

  1. DHS Family Community Resource Center in Franklin County

    Family Community Resource Center

    1602 North Main Street
    Benton, IL 62812

    Phone: (618) 439-4351
    TTY: (866) 324-4802
    Fax: (618) 435-2803

    Hours: 8:30 a.m. - 5:00 p.m. Monday - Friday (except state holidays)

    Receives applications for Cash, SNAP, and Medical Assistance by fax, mail or in person.

    IDHS Human Services - (Spanish) DHS 4001 S

    IDHS Human Services - DHS 4001

  2. Department of Human Services Main Office - Chicago

    Administrative Offices

    401 South Clinton Street
    Chicago, IL 60607

    Phone: (800) 843-6154
    TTY: (800) 447-6404

    No direct services provided at this location. Administrative office only.

  3. Department of Human Services Main Office - Springfield

    Administrative Offices

    100 S Grand Avenue East
    Springfield, IL 62704

    Phone: (800) 843-6154
    TTY: (888) 440-8994

    No direct services provided at this location. Administrative office only.

  4. Child Care Resource & Referral

    Child Care Resource & Referral

    700 Logan College Road
    Carterville, IL 62918

    Phone: (800) 232-0908
    TTY: None

    Local: (618) 985-5975

  5. The H Group BBT, Inc. - West Frankfort Office

    Comprehensive Community-Based Youth Services

    902 W. Main
    West Frankfort, IL 62896

    Phone: (618) 937-6483
    TTY: None
    Website: www.buildingbettertomorrows.org

    After Hours No. 618-937-6860

  6. Southern Illinois Case Coordination Services (SICCS)

    Developmental Disability Services

    140 South Locust Street, PO Box 588
    Centralia, IL 62801

    Phone: (618) 532-4300
    TTY: (618) 532-4300
    Toll Free: (800) 828-7422

    Crisis after hours number: (800) 828-7422

  7. The Women's Center, Inc

    Domestic Violence Victim Services

    610 S. Thompson St.
    Carbondale, IL 62901

    Phone: (618) 549-4807
    TTY: (866) 979-6636
    Fax: (618) 529-1802
    Website: www.thewomensctr.org

    Provides on-site emergency shelter, counseling, and support services to domestic violence victims. 24-hour hotlines: (800) 334-2094 or (618) 529-2324.

  8. Regional Office of Education #13 (Child and Family Connections #22)

    Early Intervention

    101 South Lincoln Boulevard
    Centralia, IL 62801

    Phone: (618) 532-4919
    TTY: None
    Fax: (618) 532-0856
    Toll Free: (800) 661-0900

    Child & Family Connections

  9. Franklin-Williamson Bi-County Health Department

    Family Case Management

    8100 Express Drive
    Marion, IL 62959

    Phone: (618) 993-8111
    TTY: None
    Fax: (618) 993-6455
    Website: www.bicountyhealth.org

  10. Franklin-Williamson Bi-County Health Department

    Family Case Management

    403 East Park Street
    Benton, IL 62812

    Phone: (618) 439-0951
    TTY: None
    Fax: (618) 483-3005
    Website: www.bicountyhealth.org

  11. Division of Mental Health - Region Five South

    Mental Health

    1000 N Main St
    Anna, IL 62906

    Phone: (618) 833-8266
    TTY: None

    No direct services provided at this location. Administrative office only.

  12. Franklin-William Human Services

    Mental Health

    902 W Main St
    W Frankfort, IL 62896

    Phone: (618) 937-6483
    TTY: None

  13. Benton DRS Office

    Rehabilitation Services

    1602 N Main St
    Benton, IL 62812

    Phone: (618) 439-4334
    TTY: (888) 261-2838
    Fax: (618) 435-4742

  14. Illinois Center for Rehabilitation & Education - Roosevelt

    Residential Schools

    1950 W Roosevelt Rd
    Chicago, IL 60612

    Phone: (312) 433-3100
    TTY: (888) 261-8561
    Website: http://www.icre-roosevelt.org/

  15. Illinois School for the Deaf

    Residential Schools

    125 S Webster Ave
    Jacksonville, IL 62650

    Phone: (217) 479-4200
    TTY: (217) 479-4200
    Website: http://www.morgan.k12.il.us/isd

  16. Illinois School for the Visually Impaired

    Residential Schools

    658 E State St
    Jacksonville, IL 62650

    Phone: (217) 479-4400
    TTY: (217) 479-4400
    Website: www.isvi.net

  17. Clyde L Choate Mental Health & Developmental Center

    State Developmental Centers

    1000 N Main St
    Anna, IL 62906

    Phone: (618) 833-5161
    TTY: (618) 833-4052
    Fax: (618) 833-4191

  18. W G Murray Developmental Center

    State Developmental Centers

    1535 W Mccord St
    Centralia, IL 62801

    Phone: (618) 532-1811
    TTY: (618) 532-9183
    Fax: (618) 532-8171

  19. Alton Mental Health Center

    State Psychiatric Hospitals

    4500 College Ave
    Alton, IL 62002

    Phone: (618) 474-3800
    TTY: None
    Fax: (618) 474-3807

  20. Choate Mental Health & Dev Center

    State Psychiatric Hospitals

    1000 N Main St
    Anna, IL 62906

    Phone: (618) 833-5161
    TTY: None
    Fax: (618) 833-4191

  21. Franklin Williamson Bi-County Health Department

    Women, Infants, and Children

    403 East Park Street
    Benton, IL 62812

    Phone: (618) 435-2693
    TTY: None
    Fax: (618) 435-3769

    Franklin Heights Plaza

Office Types

  • Administrative Office - management of DHS services, programs and facilities
  • Child Care Resource & Referral - information for parents looking for quality child care; and for child care providers
  • Comprehensive Community-Based Youth Services - provides crisis assistance to youth, 11 to 17 years of age, who have run away from home or have been kicked out of their homes.
  • Developmental Disability Services - provide information, assessment & referral regarding developmental disabilities.
  • Domestic Violence Victim Services - provide free and confidential services to help domestic violence victims attain safety and self sufficiency, and to promote violence prevention through education and outreach.
  • Early Intervention - assessment of children age 0-3 for developmental delays
  • Family Case Management - coordinates health and social services in order to promote healthy pregnancy and child development
  • Family Community Resource Center (Family & Community Services) - "one-stop" centers for cash & medical assistance, food stamps, and job services
  • Family Planning - provides medical, social and educational services related to the avoidance, achievement, timing and spacing of pregnancy.
  • Mental Health - information, assessment & referral regarding mental health and mental illness
  • Partner Abuse Intervention Services - DHS protocol-approved programs for perpetrators of intimate partner violence.
  • Rehabilitation Services - assistance for people with disabilities looking for jobs or living independently
  • Residential School - residential education and outreach programs for children with disabilities
  • State Psychiatric Hospital - for children, adolescents and adults who need publicly-funded inpatient treatment
  • Women, Infants and Children (WIC) - provides nutritious foods, education, counseling and support for pregnant women, new mothers, infants and children up to age 5.