Office Locator

Search for a DHS Office or Service Provider by selecting your county, and, for Cook County, your ZIP Code:

DHS Offices and Service Providers for Douglas County

  1. DHS Family Community Resource Center Mid Illinois

    Family Community Resource Center

    1550 Douglas St
    Charleston, IL 61920

    Phone: (217) 345-2188
    TTY: (866) 846-0527
    Fax: (217) 345-2190

    Hours: 8:30 a.m. - 5:00 p.m. Monday - Friday (except state holidays)

    Receives applications for Cash, SNAP, and Medical Assistance by fax, mail or in person.

    IDHS Human Services - (Spanish) DHS 4001 S

    IDHS Human Services - DHS 4001

  2. Medical Field Operations Downstate

    Family Community Resource Center

    707 E Wood St
    Decatur, IL 62523

    Phone: (217) 362-6515
    TTY: (866) 847-6171
    Fax: (217) 362-6515

  3. Department of Human Services Main Office - Chicago

    Administrative Offices

    401 South Clinton Street
    Chicago, IL 60607

    Phone: (800) 843-6154
    TTY: (800) 447-6404

    No direct services provided at this location. Administrative office only.

  4. Department of Human Services Main Office - Springfield

    Administrative Offices

    100 S Grand Avenue East
    Springfield, IL 62704

    Phone: (800) 843-6154
    TTY: (888) 440-8994

    No direct services provided at this location. Administrative office only.

  5. Child Care Resource Service

    Child Care Resource & Referral

    905 South Goodwin Avenue, Bevier Hall
    Urbana, IL 61801

    Phone: (800) 325-5516
    TTY: None

    Local: (217) 333-3252

  6. Illinois Coalition for Community Services

    Comprehensive Community-Based Youth Services

    845 18th St
    Charleston, IL 61920

    Phone: (217) 345-1221
    TTY: None
    Website: www.organizing-communities.org

    24 Hour Crisis No. 217-345-1221 Service Area: Clark, Coles, Cumberland, Douglas, Edgar, Moultrie, Shelby Counties

  7. Prairieland Service Coordination

    Developmental Disability Services

    1670 S Taylorville Rd, Suite 220M
    Decatur, IL 62521

    Phone: (217) 362-6128
    TTY: None
    Fax: (217) 362-6129
    Toll Free: (800) 866-8779

    Crisis after hours number: (217) 362-6128

  8. BETHS Place

    Domestic Violence Victim Services

    PO Box 462
    Tuscola, IL 61953

    Phone: (217) 253-6721
    TTY: None
    Fax: (217) 253-6722

    24-hour hotlines: (877) 394-8284 or (217) 253-2555

  9. Center for Women in Transition

    Domestic Violence Victim Services

    508 E Church St
    Champaign, IL 61820

    Phone: (217) 352-7151
    TTY: (217) 384-0151
    Fax: (217) 352-1035
    Website: www.cwt-cu.org

    24-hour hotlines: (877) 384-4390 or (217) 384-4390

  10. HOPE of East Central Illinois

    Domestic Violence Victim Services

    701 6th St., PO Box 732
    Charleston, IL 61920

    Phone: (217) 348-5931
    TTY: None
    Fax: (217) 348-0722
    Website: www.hope-eci.org

    Provides on-site emergency shelter, counseling, and support services to domestic violence victims. 24-hour hotline: (888) 345-3990.

  11. Macon County Community Mental Health Board (Child and Family Connections #19)

    Early Intervention

    132 South Water Street, Suite 604
    Decatur, IL 62523

    Phone: (217) 423-6199
    TTY: None
    Fax: (217) 233-7028
    Toll Free: (800) 758-2705

    Child & Family Connections

  12. Douglas County Health Department

    Family Case Management

    1250 East US Highway 36
    Tuscola, IL 61953

    Phone: (217) 253-4137
    TTY: None
    Fax: (217) 253-3421
    Website: www.douglascountyil.com

  13. Division of Mental Health - Region Four

    Mental Health

    901 Southwind Dr
    Springfield, IL 62703

    Phone: (217) 786-6058
    TTY: None

    No direct services provided at this location. Administrative office only.

  14. Douglas County Mental Health Center

    Mental Health

    114 W Houghton St
    Tuscola, IL 61953

    Phone: (217) 253-4731
    TTY: None
    Fax: (217) 253-4733
    Website: Douglas County Mental Health Center

    Afterhour Crisis Number: (217) 253-3511 This agency provides mental health services under '4' of Division of Mental Health, DHS, Illinois.

  15. Rape Advocacy, Counseling, & Education Services

    Rape Crisis Center

    145 A Lincoln Square
    Urbana, IL 61801

    Phone: (217) 384-4444
    TTY: None
    Website: http://www.cu-races.org

    Rape Crisis Centers provide free and confidential crisis intervention services, counseling and advocacy for victims of sexual assault and their significant others. Serves Champaign, Douglas, Ford, Piatt Counties.

  16. Mattoon DRS Office

    Rehabilitation Services

    129 North 15th Street
    Mattoon, IL 61938

    Phone: (217) 235-3154
    TTY: (888) 261-2869
    Fax: (217) 235-3160

  17. Illinois Center for Rehabilitation & Education - Roosevelt

    Residential Schools

    1950 W Roosevelt Rd
    Chicago, IL 60612

    Phone: (312) 433-3100
    TTY: (888) 261-8561
    Website: http://www.icre-roosevelt.org/

  18. Illinois School for the Deaf

    Residential Schools

    125 S Webster Ave
    Jacksonville, IL 62650

    Phone: (217) 479-4200
    TTY: (217) 479-4200
    Website: http://www.morgan.k12.il.us/isd

  19. Illinois School for the Visually Impaired

    Residential Schools

    658 E State St
    Jacksonville, IL 62650

    Phone: (217) 479-4400
    TTY: (217) 479-4400
    Website: www.isvi.net

  20. McFarland Mental Health Center

    State Psychiatric Hospitals

    901 Southwind Dr
    Springfield, IL 62703

    Phone: (217) 786-6866
    TTY: None
    Fax: (217) 786-0024

  21. Douglas County Health Department

    Women, Infants, and Children

    1250 E. US Highway 36
    Tuscola, IL 61953

    Phone: (217) 253-4137
    TTY: None
    Fax: (217) 253-3421

    Hours: M-F 8:30 - 4:30

Office Types

  • Administrative Office - management of DHS services, programs and facilities
  • Child Care Resource & Referral - information for parents looking for quality child care; and for child care providers
  • Comprehensive Community-Based Youth Services - provides crisis assistance to youth, 11 to 17 years of age, who have run away from home or have been kicked out of their homes.
  • Developmental Disability Services - provide information, assessment & referral regarding developmental disabilities.
  • Domestic Violence Victim Services - provide free and confidential services to help domestic violence victims attain safety and self sufficiency, and to promote violence prevention through education and outreach.
  • Early Intervention - assessment of children age 0-3 for developmental delays
  • Family Case Management - coordinates health and social services in order to promote healthy pregnancy and child development
  • Family Community Resource Center (Family & Community Services) - "one-stop" centers for cash & medical assistance, food stamps, and job services
  • Family Planning - provides medical, social and educational services related to the avoidance, achievement, timing and spacing of pregnancy.
  • Mental Health - information, assessment & referral regarding mental health and mental illness
  • Partner Abuse Intervention Services - DHS protocol-approved programs for perpetrators of intimate partner violence.
  • Rehabilitation Services - assistance for people with disabilities looking for jobs or living independently
  • Residential School - residential education and outreach programs for children with disabilities
  • State Psychiatric Hospital - for children, adolescents and adults who need publicly-funded inpatient treatment
  • Women, Infants and Children (WIC) - provides nutritious foods, education, counseling and support for pregnant women, new mothers, infants and children up to age 5.