Office Locator

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DHS Offices and Service Providers for Douglas County

  1. DHS Family Community Resource Center in Douglas County

    Family Community Resource Center

    207 E Ficklin St
    Tuscola, IL 61953

    Phone: (217) 253-3347
    TTY: (866) 383-3519
    Fax: (217) 253-6920

    Hours: 8:30 a.m. - 5:00 p.m. Monday - Friday (except state holidays)

    Receives applications for Cash, SNAP, and Medical Assistance by fax, mail or in person.

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  2. Department of Human Services Main Office - Chicago

    Administrative Offices

    401 South Clinton Street
    Chicago, IL 60607

    Phone: (800) 843-6154
    TTY: (800) 447-6404

    No direct services provided at this location. Administrative office only.

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  3. Department of Human Services Main Office - Springfield

    Administrative Offices

    100 S Grand Avenue East
    Springfield, IL 62704

    Phone: (800) 843-6154
    TTY: (888) 440-8994

    No direct services provided at this location. Administrative office only.

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  4. Child Care Resource Service

    Child Care Resource & Referral

    905 South Goodwin Avenue, Bevier Hall
    Urbana, IL 61801

    Phone: (800) 325-5516
    TTY: None

    Local: (217) 333-3252

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  5. Illinois Coalition for Community Services

    Comprehensive Community-Based Youth Services

    1400 Reynolds Dr
    Charleston, IL 61920

    Phone: (217) 345-1221
    TTY: None
    Website: www.organizing-communities.org

    24 Hour Crisis No. 217-345-1221

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  6. Prairieland Service Coordination

    Developmental Disabilities

    441 W Hay St
    Decatur, IL 62526

    Phone: (217) 875-0800
    TTY: None
    Fax: (217) 875-0900
    Toll Free: (800) 866-8779

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  7. BETHS Place

    Domestic Violence Victim Services

    PO Box 462
    Tuscola, IL 61953

    Phone: (217) 253-6721
    TTY: None
    Fax: (217) 253-6722

    24-hour hotlines: (877) 394-8284 or (217) 253-2555

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  8. Center for Women in Transition

    Domestic Violence Victim Services

    508 E Church St
    Champaign, IL 61820

    Phone: (217) 352-7151
    TTY: (217) 384-0151
    Fax: (217) 352-1035
    Website: www.cwt-cu.org

    24-hour hotlines: (877) 384-4390 or (217) 384-4390

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  9. HOPE of East Central Illinois

    Domestic Violence Victim Services

    701 6th St., PO Box 732
    Charleston, IL 61920

    Phone: (217) 348-5931
    TTY: None
    Fax: (217) 348-0722
    Website: www.hope-eci.org

    Provides on-site emergency shelter, counseling, and support services to domestic violence victims. 24-hour hotline: (888) 345-3990.

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  10. Macon County Community Mental Health Board (CFC 19)

    Early Intervention

    132 South Water Street, Suite 604
    Decatur, IL 62523

    Phone: (217) 423-6199
    TTY: None
    Fax: (217) 233-7028
    Toll Free: (800) 758-2705

    Child & Family Connections

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  11. Douglas County Health Dept.

    Family Case Management

    1250 E US HIGHWAY 36
    TUSCOLA, IL 61953

    Phone: (217) 253-4137
    TTY: None
    Fax: (217) 253-3421

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  12. Division of Mental Health - Region Four

    Mental Health

    901 Southwind Dr
    Springfield, IL 62703

    Phone: (217) 786-6866
    TTY: None

    No direct services provided at this location. Administrative office only.

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  13. Douglas County Mental Health Center

    Mental Health

    114 W Houghton St
    Tuscola, IL 61953

    Phone: (217) 253-4731
    TTY: None
    Fax: (217) 253-4733

    Afterhour Crisis Number: (217) 253-3511

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  14. Douglas County Mental Health Center

    Partner Abuse Intervention Services

    114 W Houghton St
    Tuscola, IL 61953

    Phone: (217) 253-4731
    TTY: None
    Fax: (217) 253-4733

    Conducts partner abuse groups for male batterers in English. Contact Michael Stauder.

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  15. Mattoon DRS Office

    Rehabilitation Services

    129 N 15th St
    Mattoon, IL 61938

    Phone: (217) 235-3154
    TTY: (888) 261-2869
    Fax: (217) 235-3160

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  16. Illinois Center for Rehabilitation & Education - Roosevelt

    Residential Schools

    1950 W Roosevelt Rd
    Chicago, IL 60612

    Phone: (312) 433-3100
    TTY: (888) 261-8561
    Website: http://www.icre-roosevelt.org/

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  17. Illinois School for the Deaf

    Residential Schools

    125 S Webster Ave
    Jacksonville, IL 62650

    Phone: (217) 479-4200
    TTY: (217) 479-4200
    Website: http://www.morgan.k12.il.us/isd

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  18. Illinois School for the Visually Impaired

    Residential Schools

    658 E State St
    Jacksonville, IL 62650

    Phone: (217) 479-4400
    TTY: (217) 479-4400
    Website: www.isvi.net

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  19. Jacksonville Developmental Center

    State Developmental Centers

    1201 S Main St
    Jacksonville, IL 62650

    Phone: (217) 479-2110
    TTY: (217) 245-4251
    Fax: (217) 245-1165

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  20. McFarland Mental Health Center

    State Psychiatric Hospitals

    901 Southwind Dr
    Springfield, IL 62703

    Phone: (217) 786-6866
    TTY: None
    Fax: (217) 786-0024

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  21. Douglas County Health Department

    Women, Infants, and Children

    1250 East U.S. Highway 36
    TUSCOLA, IL 61953

    Phone: (217) 253-4137
    TTY: None
    Fax: (217) 253-3421

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Office Types

  • Administrative Office - management of DHS services, programs and facilities
  • Child Care Resource & Referral - information for parents looking for quality child care; and for child care providers
  • Comprehensive Community-Based Youth Services - provides crisis assistance to youth, 11 to 17 years of age, who have run away from home or have been kicked out of their homes.
  • Developmental Disabilities - Pre-Admission Screening Agencies (PAS) providing information, assessment & referral regarding developmental disabilities
  • Domestic Violence Victim Services - provide free and confidential services to help domestic violence victims attain safety and self sufficiency, and to promote violence prevention through education and outreach.
  • Early Intervention - assessment of children age 0-3 for developmental delays
  • Family Case Management - coordinates health and social services in order to promote healthy pregnancy and child development
  • Family Community Resource Center (Family & Community Services) - "one-stop" centers for cash & medical assistance, food stamps, and job services
  • Family Planning - provides medical, social and educational services related to the avoidance, achievement, timing and spacing of pregnancy.
  • Mental Health - information, assessment & referral regarding mental health and mental illness
  • Partner Abuse Intervention Services - DHS protocol-approved programs for perpetrators of intimate partner violence.
  • Rehabilitation Services - assistance for people with disabilities looking for jobs or living independently
  • Residential School - residential education and outreach programs for children with disabilities
  • State Psychiatric Hospital - for children, adolescents and adults who need publicly-funded inpatient treatment
  • Women, Infants and Children (WIC) - provides nutritious foods, education, counseling and support for pregnant women, new mothers, infants and children up to age 5.