Office Locator

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DHS Offices and Service Providers for Randolph County

  1. DHS Family Community Resource Center in Randolph County

    Family Community Resource Center

    870 Lehmen Drive
    Chester, IL 62233

    Phone: (618) 826-4559
    TTY: (866) 876-7176
    Fax: (618) 826-3496

    Hours: 8:30 a.m. - 5:00 p.m. Monday - Friday (except state holidays)

    Receives applications for Cash, SNAP, and Medical Assistance by fax, mail or in person.

    IDHS Human Services - (Spanish) DHS 4001 S

    IDHS Human Services - DHS 4001

  2. Medical Field Operations Downstate

    Family Community Resource Center

    707 E Wood St
    Decatur, IL 62523

    Phone: (217) 362-6515
    TTY: (866) 847-6171
    Fax: (217) 362-6515

  3. Department of Human Services Main Office - Chicago

    Administrative Offices

    401 South Clinton Street
    Chicago, IL 60607

    Phone: (800) 843-6154
    TTY: (800) 447-6404

    No direct services provided at this location. Administrative office only.

  4. Department of Human Services Main Office - Springfield

    Administrative Offices

    100 S Grand Avenue East
    Springfield, IL 62704

    Phone: (800) 843-6154
    TTY: (888) 440-8994

    No direct services provided at this location. Administrative office only.

  5. CHASI - Child Care Resource & Referral Service

    Child Care Resource & Referral

    2133 Johnson Rd, Suite 100
    Granite City, IL 62040

    Phone: (800) 467-9200
    TTY: None
    Fax: (618) 452-5010

    Subsidy: (800) 847-6770, Local Referral: (618) 452-8900, Local Subsidy: (618) 452-8900

  6. Human Services Center - Human Support Services

    Comprehensive Community-Based Youth Services

    988 IL-3, P.O. Box 146
    Waterloo, IL 62298

    Phone: (618) 939-4444
    TTY: None
    Website: www.hssl.org

    After Hours Crisis No. 877/921-5222 Service Area: Monroe, Randolph Counties

  7. Human Services Center - Southern Metro East

    Comprehensive Community-Based Youth Services

    10257 IL-3
    Red Bud, IL 62278

    Phone: (618) 282-6233
    TTY: None
    Website: www.ourhsc.org

    After Hours Crisis No. 877/921-5222 Service Area: Monroe, Randolph Counties

  8. Southern Illinois Case Coordination Services (SICCS)

    Developmental Disability Services

    140 S Locust St, PO Box 588
    Centralia, IL 62801

    Phone: (618) 532-4300
    TTY: (618) 532-4300
    Toll Free: (800) 828-7422

    Crisis after hours number: (800) 828-7422

  9. Violence Prevention Center of Southwestern Illinois

    Domestic Violence Victim Services

    PO Box 831
    Belleville, IL 62222

    Phone: (618) 236-2531
    TTY: None
    Fax: (618) 235-9521
    Website: www.vpcswi.org

    Provides on-site emergency shelter, counseling, and support services to domestic violence victims. 24-hour hotlines: (800) 924-0096, (618) 235-0892, (618) 826-5959, or (618) 939-8114.

  10. Regional Office of Education #13 (Child and Family Connections #21)

    Early Intervention

    4 Eagle Center, Suite 4
    O'Fallon, IL 62269

    Phone: (618) 622-6581
    TTY: None
    Fax: (618) 622-8662
    Toll Free: (888) 594-8364

    Child & Family Connections

  11. Randolph County Health Department

    Family Case Management

    2515 State Street
    Chester, IL 62233

    Phone: (618) 826-5007
    TTY: None
    Fax: (618) 826-5223
    Website: www.randolphco.org

    Email: info@randolphco.org

  12. Division of Mental Health - Region Five Metro East

    Mental Health

    4500 College Ave
    Alton, IL 62002

    Phone: (618) 474-3812
    TTY: None

    No direct services provided at this location. Administrative office only.

  13. Human Service Center South Metro East

    Mental Health

    10257 State Route 3
    Red Bud, IL 62278

    Phone: (888) 310-6233
    TTY: None
    Website: Human Service Center South Metro East

    This agency provides mental health services under '5' of Division of Mental Health, DHS, Illinois.

  14. Belleville DRS Office

    Rehabilitation Services

    601 South High Street
    Belleville, IL 62220

    Phone: (618) 235-5300
    TTY: (888) 460-5133
    Fax: (618) 235-5163

  15. Illinois Center for Rehabilitation & Education - Roosevelt

    Residential Schools

    1950 W Roosevelt Rd
    Chicago, IL 60612

    Phone: (312) 433-3100
    TTY: (888) 261-8561
    Website: http://www.icre-roosevelt.org/

  16. Illinois School for the Deaf

    Residential Schools

    125 S Webster Ave
    Jacksonville, IL 62650

    Phone: (217) 479-4200
    TTY: (217) 479-4200
    Website: http://www.morgan.k12.il.us/isd

  17. Illinois School for the Visually Impaired

    Residential Schools

    658 E State St
    Jacksonville, IL 62650

    Phone: (217) 479-4400
    TTY: (217) 479-4400
    Website: www.isvi.net

  18. Clyde L Choate Mental Health & Developmental Center

    State Developmental Centers

    1000 N Main St
    Anna, IL 62906

    Phone: (618) 833-5161
    TTY: (618) 833-4052
    Fax: (618) 833-4191

  19. W G Murray Developmental Center

    State Developmental Centers

    1535 W Mccord St
    Centralia, IL 62801

    Phone: (618) 532-1811
    TTY: (618) 532-9183
    Fax: (618) 532-8171

  20. Alton Mental Health Center

    State Psychiatric Hospitals

    4500 College Ave
    Alton, IL 62002

    Phone: (618) 474-3800
    TTY: None
    Fax: (618) 474-3807

  21. Choate Mental Health & Dev Center

    State Psychiatric Hospitals

    1000 N Main St
    Anna, IL 62906

    Phone: (618) 833-5161
    TTY: None
    Fax: (618) 833-4191

  22. Randolph County Health Department

    Women, Infants, and Children

    211 North Hasle Street
    Sparta, IL 62286

    Phone: (618) 443-2995
    TTY: None
    Fax: (618) 443-6960

  23. Randolph County Health Department

    Women, Infants, and Children

    2515 State Street
    Chester, IL 62233

    Phone: (618) 826-5007
    TTY: None
    Fax: (618) 826-5223

Office Types

  • Administrative Office - management of DHS services, programs and facilities
  • Child Care Resource & Referral - information for parents looking for quality child care; and for child care providers
  • Comprehensive Community-Based Youth Services - provides crisis assistance to youth, 11 to 17 years of age, who have run away from home or have been kicked out of their homes.
  • Developmental Disability Services - provide information, assessment & referral regarding developmental disabilities.
  • Domestic Violence Victim Services - provide free and confidential services to help domestic violence victims attain safety and self sufficiency, and to promote violence prevention through education and outreach.
  • Early Intervention - assessment of children age 0-3 for developmental delays
  • Family Case Management - coordinates health and social services in order to promote healthy pregnancy and child development
  • Family Community Resource Center (Family & Community Services) - "one-stop" centers for cash & medical assistance, food stamps, and job services
  • Family Planning - provides medical, social and educational services related to the avoidance, achievement, timing and spacing of pregnancy.
  • Mental Health - information, assessment & referral regarding mental health and mental illness
  • Partner Abuse Intervention Services - DHS protocol-approved programs for perpetrators of intimate partner violence.
  • Rehabilitation Services - assistance for people with disabilities looking for jobs or living independently
  • Residential School - residential education and outreach programs for children with disabilities
  • State Psychiatric Hospital - for children, adolescents and adults who need publicly-funded inpatient treatment
  • Women, Infants and Children (WIC) - provides nutritious foods, education, counseling and support for pregnant women, new mothers, infants and children up to age 5.