

12/14/17
Information Memo
Summary:
- A universal change form was created to ensure that all Caseworkers and Department staff are able to record a change in an uniform manner.
- The new universal change form is to be used when a client reports a change to their case. After the change is reported it should be uploaded in the EDM and a task should be created.
- This form is to be used to record any change(s) that the client reports that could impact their SNAP, Cash or Medical case.
- IL 444-1979/IL 444-1979S have been uploaded to OneNet.
With the addition of the Form IL 444-1979/IL 444-1979S, the process of recording a reported change will be the same across all FCRC's and Call Center Staff. All caseworkers will now be able to report the changes on the same form.
[signed copy on file]
James T. Dimas
Secretary, Illinois Department of Human Services
Felicia F. Norwood
Director, Illinois Department of Healthcare and Family Services
Forms Referenced:
IL 444-1979
IL 444-1979S