Scope of Service

The Provider will deliver individualized mental health services and ancillary support services to consumers who reside in Permanent Supportive Housing units, in accordance with current policies of the DMH Permanent Supportive Housing model. The Provider will assure that the client accessing Permanent Supportive Housing resources has a diagnosed serious mental illness, meets income eligibility, is enrolled and engaged by the vendor(s) and that services are delivered in accordance with Rule 132 (Medicaid Mental Health Services).

Deliverables

The individualized mental health services and ancillary support services may be one of the following services but not limited to one of the following:

  1. Direct care staff time spent in transporting clients
  2. Direct care staff time in assisting with medical appointments
  3. Assist with clients moves and apartment clean outs
  4. Assist clients with assembling new furniture for clients new apartments
  5. Coordinating bed bug treatment procedures
  6. Locating housing resources and also communications with landlords
  7. Assist clients in coping/waiting in hospital Emergency Rooms or/and pre-& post-surgery
  8. Participation in DMH staffing and consultations where only one staff can bill, but other agency staff cannot bill
  9. Supervising clients minor children while the clients are in medical appointments
  10. Participate in the process of hiring new staff

Reporting Requirements:

  1. Financial Report in accordance with Exhibit C.
  2. Performance Report in accordance with Exhibit E.

Payment Terms

Payment will be issued monthly and reconciled on the basis of reported allowable expenses per the Grant Funds Recovery Act [30ILCS 705/7 and 8].

The Provider shall report quarterly allowable grant expenses on the appropriate DMH reporting template to the DMH program contact no later than November 1, February 1, May 1, and August 1, and reported expenses should be consistent with the submitted annual grant budget. If any budget variances are noted, the DMH program contact may request that the provider submit a revised grant budget before subsequent monthly payments will be made. DMH program contacts and reporting templates can be found in the Provider section of the DHS website.

Performance Measures

The Provider shall report quarterly performance on the appropriate DMH reporting template to the DMH program contact no later than November 1, February 1, May 1, and August 1. DMH program contacts and reporting templates can be found in the Provider section of the DHS website.

The following are included in the reporting template:

  1. Total number of Unduplicated clients served during quarter
  2. Total number of Unduplicated clients served with SMI during the quarter
  3. Number of unduplicated consumers served per month
  4. Number of unduplicated consumers who receive a minimum of one case management visit (wellness check) per month
  5. Amount of direct care staff time spent on transporting clients
  6. Amount of direct care staff time spent on client moves
  7. Amount of direct care staff time spent on apartment clean outs
  8. Amount of direct care staff time spent on furniture assembly
  9. Amount of direct care staff time spent on locating housing resources and communicating with landlords
  10. Total number of Clients assisted in coping/waiting in hospital Emergency Rooms or/and pre-& post-surgery
  11. Number of housing related incidences that threaten housing stability per quarter
  12. Number of housing related incidences that threaten housing stability reported to DMH Housing Coordinator that were resolved within 48 hours, per quarter
  13. Number of housing related incidences that threaten the consumers housing stability are reported to DMH Statewide Housing Coordinator and ,a DMH staffing scheduled within 72 hours, per quarter
  14. Amount of direct care staff time in assisting with clients medical appointments
  15. Number of consumers refusing support services during the quarter
  16. Number of consumers refusing monthly wellness check for the quarter

Performance Standards

  1. 100% of consumers accepting PSH unit resources will have a diagnosed Serious Mental Illness
  2. 100% of consumers in PSH units participate with the minimum of one case management visit (wellness check) per month
  3. 100% of housing related incidences that threaten the consumers housing stability are reported to DMH Statewide Housing Coordinator and a DMH staffing scheduled within 72 hours