Scope of Service

The provider will maintain Recovery Drop-In Center(s) at a distinct location (e.g., not based in a Psychosocial Rehabilitation [PSR] program) where individuals who have experienced mental illnesses create and operate an environment of support, socialization, self-direction, and empowerment. The environment is distinctly non-clinical in nature, and participation does not require a mental health assessment, treatment plan, or direction from other than the individual's personal expectations for themselves and their recovery. The overarching purpose of the Recovery Drop-In Center(s) is to empower individuals to set recovery goals and take ownership of their own recovery through a community that promotes personal growth, personal empowerment, responsibility, and greater independence. Drop-In incorporates messages of wellness, discovery and recovery. Daily activities designed at the Drop-In Center(s) are planned by Class Members and may include such events as community outings (dinners, movies, plays, cultural excursions, etc), socialization activities (game nights), skills development (cooking, money management, computer classes, etc.), Recovery "chats" on Wellness Planning or topic specific presentations. Additionally, Class Members may schedule hobby/creative development such as photography, sewing, ceramics, etc.

Deliverables

The provider will be required to submit for approval by the DHS/DMH regional contract manager a description of each of their center(s) which includes:

  1. Demonstration of peer-led management structure and establishment of peer council. Certified Recovery Support Specialist (CRSS) credential is expected. If the person hired for this management role does not possess the credential, then it must be obtained within one year of employment start date.
  2. Steps to ensure that the center is a vehicle for full community integration, such as supportive employment or vocational pursuits, engagement with faith-based organizations, activities with local libraries and topic specific support groups, such as Alcoholics Anonymous, Association of Manic Depressive Disorders, Anger Management, etc.
  3. Hours of operation
  4. Proposed location
  5. Plans to promote use of the center within the community as well as nearby Institutions for Mental Disease (IMDs), through aggressive marketing to other consumers by the use of flyers and posters and to non-transitioned IMDs residents and family members announcing monthly Family Nights.
  6. Description of the physical structure/facilities to be included in the center
  7. Feedback mechanism for those using the center to provide comments/suggestions

The provider will be required to provide the following within each Recovery Drop-In Center:

  1. Serve a minimum of 20 unique individuals per month
  2. Offer a minimum of 20 scheduled activities per month. These may include a combination of the following examples, as planned by participants:
    1. Self-help group meetings
    2. Group meals
    3. Socials/Parties
    4. Excursions (ex: movies, shopping, dinners, local trips, etc.)
    5. Consumer speakers' bureaus
    6. Individual advocacy
    7. Systems advocacy (how to best advocate for specific needs through multiple systems)
    8. Referral bank for mental health services
    9. Creative hobbies classes (ceramics, photography, sewing, etc)
    10. Computer classes (learning how to use Microsoft products, surfing the Internet, etc)
    11. Any other activities specific to the peer-determined needs of those participating in the center that are socially appropriate and respectful to all attendees.
  3. Access to center is seven days /week with hours of operation as determined by the peer council
  4. All expenditures of capacity grant monies for real estate improvements will be amortized at 20% per year for five years. In the event that within five years from the date of this contract the improved real estate is no longer used to meet the needs of the DHS/DMH consumers as agreed upon by DHS/DMH the provider must reimburse the DHS/DMH for the remaining amortized costs of the real estate improvements.

Reporting Requirements:

  1. Financial Report in accordance with Exhibit C.
  2. Performance Report in accordance with Exhibit E.

Payment

Payment will be issued monthly and reconciled on the basis of reported allowable expenses per the Grant Funds Recovery Act [30ILCS 705/7 and 8].

The Provider shall report quarterly allowable grant expenses on the appropriate DMH reporting template to the DMH program contact no later than November 1, February 1, May 1, and August 1, and reported expenses should be consistent with the submitted annual grant budget. If any budget variances are noted, the DMH program contact may request that the provider submit a revised grant budget before subsequent monthly payments will be made. DMH program contacts and reporting templates can be found in the Provider section of the DHS website.

Performance Measures

The Provider shall report quarterly performance on the appropriate DMH reporting template to the DMH program contact no later than November 1, February 1, May 1, and August 1. DMH program contacts and reporting templates can be found in the Provider section of the DHS website.

The following are included in the reporting template:

  1. Total number of individuals utilizing the Drop-In Center
    1. Unduplicated number of individuals attending by month
    2.  Average daily attendance
  2. Monthly calendar of scheduled activities
  3. Number of individuals participating in each scheduled activity, monthly
  4. Number of consumer planning meetings, monthly
  5. Number of off-site outings scheduled per month
  6. Number of family nights scheduled, per quarter
  7. Number of family members attending family nights
  8. Minutes of peer council meetings
  9. Hours of Operation
  10. Have two late nights scheduled per week
  11. Prepare and deliver flyers announcing family nights to IMDs in their geographical service areas.

Performance Standards

For each Recovery Drop-In Center the Standards will be:

  1. At a minimum, the Drop-In Center's attendance is 20 consumers, per month
  2. Monthly calendar of scheduled activities
  3. 80% of frequent attendees participating in each scheduled activity, monthly
  4. 100% of Drop-In Centers hold a monthly peer council meeting.
  5. One off-site outing scheduled per month
  6. 100% of the Drop-In Centers host one family night, per quarter
  7. 100% of family members who attend family nights will sign-in on the attendance sheet roster.
  8. Minutes of Peer Counsel meetings submitted with the Quarterly Report
  9. 100% of the Drop-In Centers' hours of operation are 7 days per week
  10. 100% of the Drop-In Centers' operations have two late nights scheduled, per week.
  11. 100% of the Drop-In Centers prepare and distribute flyer announcing family nights to IMDs in their geographical service areas.