To get more information, you can click on the underlined statements below.
Currently an existing Customer and having a problem with services, click here.
How Do I Get Started?
- The first and most important step you and your family can take to get help is to meet with an Independent Service Coordination Agency (ISC) if you are interested in community-based services. They can also link you directly to Intermediate Care Facilities for People with Developmental Disabilities (ICFs/DD). They can enroll you in the Prioritization of Urgency of Need for Services (PUNS) database, the waiting list, to learn about more possible services and support.
- Search the DHS Office Locator for the ISC agency closest to you. Select "Developmental Disability Services" for Office Type. Next to "County," select your county. If you are in Cook County, you must select "Cook" and then use your zip code. The agency that shows can help you learn more about the DD service system.
- How to Find Your Way Through the Developmental Disability System in Illinois
- Resource Library for Customers - This library has helpful information that can help you or your family member in day-to-day situations and has more links for further information.
How Can We Help?