10/21/2015

Here is the latest information from the IDHS Child Care Information line. (217)524-9041. This message will be updated again around October 23rd, or sooner if something changes.

Fiscal Year 2016 Budget

At this time a budget for the Child Care Assistance Program has not been approved for the fiscal year that began July 1st. However, a court decree authorized payments to individual home child care providers who provide services in either their home, or the home of the child, and are not part of a Child Care Home Network. Also, in August, SB2042 HAM#3 was signed into law (P.A. 99-0409) . The act includes several federal appropriations to support IDHS programs which allowed the department to begin also issuing payments to center providers and home network providers.

Approvals

With the new bill being passed, many payments are being approved for payment by IDHS. However, some adjustments had to be made to make payments without a new budget. Some days IDHS will only be able to approve payments to home providers and some days only center payments will be approved. For HOME providers: IDHS has been approving those payments throughout most of the week. On October 20th, IDHS should approve MOST payments entered up to October 16th. After October 20th, there will be a few days when HOME provider payments don't get approved. IDHS always notes MOST on the approval of payments, because some payments get held up for individual technical issues. For CENTER providers: there were some issues that delayed the start of approving more of those payments. Now, IDHS plans to start approving more CENTER payments near the end of this week, around October 22nd. When IDHS resumes approving CENTER payments it should start with the entry date of October 7th, and hopefully have the backlog caught up within a couple days.

To follow the approval of payments via the internet, you can generally see approved payments at: www.dhs.state.il.us

  • Go to tab: FOR PROVIDERS
  • Click on: Payments
  • Click on: Provider Payment Inquiry
  • Enter: SS# or FEIN
  • Click on: Submit
  • CVR date is the approved date

Correct issue date will appear two working days after being issued

For issued payments: At this time, MOST payments are issuing again at a normal rate of one to three working days after being approved by IDHS.

Providers can see issued payments at the Office of the Comptroller web site. Recently The Office of the Comptroller changed their web site to view payments. Providers should go to: www.ioc.state.il.us

On the home page, options should come up: Home, Leslie Geissler Munger, New, VENDORS, Agencies, Services, Contact Us

  • Click on Vendors (If the options don't come up, click on white box with three blue lines on right side)
  • Provider then enter their VENDOR TIN (SS# or FEIN)
  • Next enter the VENDOR NAME (name as listed with The Office of the Comptroller. Businesses need to use the legal name as Comptroller has them listed)
  • Click Submit

New Debit Cards

Normally, funds are on the debit card two working days after the payment is issued. In late June, new card were mailed out. In this initial time frame of the new cards, funds may not be on the card until late on the second working day, or it may take three or four working days for the funds to get to your card. Providers paid on the Illinois Debit Master Card should have received the new cards at the end of June. Debit card payments issued since July went to the new cards. If you received a new card, make sure you activated it. For providers that are paid through the debit card, if you did not receive the new card, or if your payments don't go to the new card, you need to call the card company customer service line at: 1-866-338-2944. To speak with a customer service representative at the card company, do not enter your card number when the message asks for it. Press the # sign when mentioned. Then when instructed press option 4 for lost, stolen, or damaged card. After entering your social security number and zip code a representative should come on the line.

To find out when your payment was entered and approved, you usually can use 800-804-3833. Licensed providers must enter the IVR case number to hear information on their payments. Please refer to the most recent child care certificate or other child care case information for the IVR number.

For child care case specific questions, or if you have a payment that was returned undeliverable, or if you have not received a payment that was issued over 14 days ago, you need to contact your Child Care Resource and Referral Office for assistance.

Thank You