Illinois Department of Human Services
Supportive Housing Annual Report
State Fiscal Year 2013

PREFACE

On August 18, 1993, House Bill 267 was signed into law to provide state-funded supportive services for low-income families and individuals who were formerly homeless or at risk of becoming homeless. The supportive services included, but were not limited to alcohol and substance abuse counseling, mental health programs, transportation, advocacy, child care, case management and other support services necessary for residents of permanent or transitional supported community facilities, Single Room Occupancy (SRO) facilities and family developments to maintain their community based housing. The services are delivered by governmental units, community organizations, and not-for-profit agencies that operate supportive housing developments.

Introduction

The Illinois Supportive Housing Program (SHP) was developed to provide supportive services coupled with housing to low-income homeless individuals and families. The SHP enables formerly homeless individuals and families, or those at risk of becoming homeless the ability to sustain their housing by providing necessary support services. The supportive services prevent the program participants from returning to homelessness and enhances their ability to function more independently in the community.

In State Fiscal Year 2013, $12.5 million in funding was allocated to the IDHS Supportive Housing Program for persons who are homeless.

Program Goal

The goal of the Supportive Housing Program is provide the necessary supportive services to low-income homeless individuals and families that will assist them to live in community based housing. The program requires the provision of community-based transitional or permanent housing (funded from other sources). The supportive services are delivered to the residents in the transitional or permanent housing that will enable them to continue to live as independently as possible.

Program deliverables require that:

  • All participants are provided with case management services, counseling services, and advocacy services within five days of admittance to the program. All participants must also have documented access, when applicable, to other supportive services.
  • All participants have a service plan developed for implementation within the first week of admittance to the program. The individual service plan must detail monthly outcomes as well as ongoing goals to be accomplished by the participant(s) with the assistance of the provider.
  • All participants will have access to case management services outside of normal business hours of operation including, but not limited to, evening case management service hours.
  • All participants have a completed intake and assessment done upon entry into the program. Providers must submit all intake and assessment forms to IDHS annually for approval.
  • All progress and supportive services for participants will be tracked and progress reported within each participant's case file that includes, at a minimum, a record of the participant's supportive services, case management, progress and benefit assistance.
  • All providers have a community outreach plan which includes a detailed description for notifying the community of the program, hours of operation, and admittance/eligibility requirements into the program(s) they administer for IDHS. This plan must include outreach to the other community service agencies, the local FCRC, and other outreach entities. IDHS must be advised of any publication and distribution of flyers, printed materials, and brochures that are part of the IDHS funded Supportive Housing Program.
  • All providers have a written agreement or Memorandum of Understanding (MOU) for referrals to other social service agencies. The MOU must include:
    • a description of the types of service(s) to be provided;
    • a description detailing how referrals will be handled by each entity; and
    • a description of any follow-up actions.
  • All providers have a referral process that assists program participants with enrollment into public benefit programs such as TANF, Supplemental Nutrition Assistance Program (SNAP, formerly known as food stamps), All Kids, medical and disability assistance, as well as other resources that address the needs of the program participants.
  • All providers have the ability to download the IDHS SNAP application and distribute it to eligible households.
  • All providers accurately report outcomes and submit reports to IDHS within the designated time frames utilizing the web-based reporting system.
  • The following projected data is included in the providers Funding Plan:
    • the projected unduplicated number of participants to be served during the fiscal year; and
    • the projected unduplicated number of households expected to be served during the fiscal year.

Administration

The Bureau of Basic Support administers the Supportive Housing Program for the Illinois Department of Human Services. Program staff perform all administrative and program management functions that includes, but is not limited to the implementation of funding plans, contracting, program payments, and program monitoring. The SHP program deliverables are verified by staff from the Bureau of Basic Support through on-site field monitoring.

Funding

The Supportive Housing Program is funded by the state Health and Human Services Medical Trust fund and General Revenue Fund (GRF). All SHP funds must be obligated by the end of the agreement period and expended by the end of the lapse period. Typically, funding plans are distributed in February or March of each year with contract distributed in June. The SHP funding cycle is based on the fiscal year of July 1st to June 30th each year.

The public and not-for profit organizations that participate in the SHP must provide supportive services that are matched with at least 25% of the program costs from other sources.

Reporting

In Fiscal Year 2009 the Department made significant improvements to the SHP by developing a web-based quarterly reporting system. In an attempt to capture the maximum amount of available data, the Department designed a reporting system compatible with the federal homeless program reporting formats. The Department also added data elements to the reporting system to provide statistical information regarding homeless children.

  • Fiscal Reporting: The Fiscal Report is based on a three-part budget submitted by each agency as part of their Funding Plan. The budget contains a Budget Summary, Personnel Detail, and Program Funding Sources. The Budget Summary consists of direct costs and administrative costs that are associated with the direct client services. The Personnel Detail provides specific cost information for staff responsible for direct care for program participants. The Program Funding Sources section requires SHP providers to disclose other funding resources that will meet the program match requirements.
  • Service Reporting: The SHP providers submit quarterly service web-based reports to the Bureau of Basic Support. The quarterly service reports provide information that includes but is not limited to the number and characteristics of the participants served, participant demographic information, supportive services, causes of homelessness, and special needs.

Program Services

The SHP provides supportive services which are delivered in conjunction with permanent housing to low-income individuals and families who are formerly homeless or at risk of becoming homeless. Supportive services assist families and individuals to return to self-sufficiency. The supportive services provided by the SHP are those deemed necessary to move participants to the highest level of self-sufficiency. Some of the eligible supportive services include, but are not limited to:Advocacy - Intervening on behalf of program participants to assist in the receipt and use of services

  • Alcohol Abuse Services - Providing or arranging services for participants to AA (Alcoholics Anonymous) or other programs to address alcohol abuse.
  • Case Management - Coordinating the acquisition, delivery and use of supportive services. Case management must include individual assessments that are used to develop individual service plans.
  • Counseling - Providing or arranging for individual or group counseling to alleviate physical, mental, substance abuse, skill and/or domestic obstacles to self-sufficiency. Family, financial, and life skills counseling services are also eligible.
  • Child Care - Providing or arranging for child care services
  • Children's Services - Providing or arranging for services for child-specific services, such as child abuse counseling or preschool programs.
  • Domestic Violence - Providing or arranging services for victims of domestic violence.
  • Education - Providing or arranging for services for participants to complete a course of study leading to a diploma or specific skill certificate.
  • Employment Services - Providing or arranging services for participants to complete job preparation and/or to secure job interviews/employment. This would include acquiring special tools or clothing to perform the job in which the participant is placed or working toward.
  • English as a Second Language - English language services available to persons who seek to improve their English language skills.
  • Follow-Up Services - Assessing the need and/or providing additional services upon completion of and discharge from the program.
  • Health/Dental Services - Providing or arranging services for participants and assuring use of needed medical and/or dental services.
  • HIV/AIDs Related Services - Supportive services related to the needs of participants diagnosed with HIV/AIDS.
  • Housing Location/Inspection - Locating and/or initial inspection of rental property on behalf of participants to assure that the housing is decent and adequate for the household and meets general health and safety standards prior to occupancy by the program participant.
  • Legal Service Referrals - Referrals to any legal services which may be needed by participants.
  • Mental Health Services - Providing or arranging services that address serious and persistent mental disabilities.
  • Outreach - Locating and/or contacting homeless persons in the community and informing them of available services.
  • Substance Abuse Services - Providing or arranging services for participants to NA (Narcotics Anonymous) or other programs to address substance abuse.
  • Transportation - Transporting or purchasing transportation services, such as bus tokens or taxi fares for participants to acquire medical care, public assistance, education, training or other services not provided on site.

Fiscal Year End Program Data

The following statistics were downloaded directly from the Department's SHP web-based reporting system. All of the following program data was compiled from the quarterly reports submitted by the SHP providers.

Number of Homeless Persons

Homeless Persons Population Number
Adults 7,402
Children under age 18 3,184
Total 10,576

Number of Homeless Households

Homeless Households Population Number
Single Male 3,083
Single Female 2,052
Couple no Child 62
Couple with Child 111
Male with Child 57
Female with Child 1,427
Total unduplicated Households 6,792

Prior Living Situations

The SHP participants reported sleeping in the following places in the week prior to entering the program.

Living Situation Adults Children under Age 18
Non-housing (street, park, car, bus station, etc. 515 54
Emergency Shelter 2,311 791
Transitional Housing for Homeless 1,087 338
Permanent Housing 1,335 991
Psychiatric Facility 19 1
Substance Abuse treatment facility 222 15
Hospital 28 5
Jail/Prison 63 0
Domestic Violence situtaion 77 104
Living with relatives/friends 1,028 518
Rental housing/eviction 293 64
Disaster/Fire 8 11
Condemned Housing 16 6
Other 400 276
Total 7,402 3,174

Other Shelters

This section provides the number of participants that used "other" shelters in the year prior to entering the Supportive Housing Program. If no shelters were utilized during the prior year, the number of these participants were reported in the "None" category.

Number of Participants using Shelters Adults Children under Age 18
None 5,536 2,375
1 1,301 496
2 336 202
3 148 57
4 62 44
5 or more 19 0
Total 7,402 3,174

Age and Gender

This section describes the age and gender of all particiapants that entered the program during the fiscal year.

Adult Age & Gender Groupings Male Female
62 and over 199 157
51-61 1,454 950
31-50 1,413 1,773
18-30 493 965
Emancipated Minor or Unaccompanied Youth 3 2
Total Adults 3,562 3,847
Children Age & Gender Groupings Male Female
13 to 17 335 441
6 to 12 557 681
1 to 5 462 497
Under age 1 81 98
Total Chidren 1,435 1,717

Age and Gender of Reunited Family Members or Newborns

The age and gender of newborns, other family members, emancipated minors, or unaccompanied youth reunited with a participant that entered the SHP program during the fiscal year is provided in this section.

Adult Age & Gender Groupings Male Female
62 and over 0 0
51-61 0 0
31-50 0 0
18-30 1 1
Emancipated Minor or Unaccompanied Youth* 0 0
Total Reunited Adults 1 1

*Note:  Emancipated or Unaccompanied Youth are defined as: emancipated minors, unaccompanied youth, married youth and/or a youth with a child.

Children Age & Gender Groupings Male Female
13 to 17 0 0
6 to 12 3 1
1 to 5 0 0
Under Age 1 8 10
Total Reunited Children 11 11

Ethnicity

This section provides the ethnicity of the SHP participants entering the program with in the fiscal year.

Participants Ethnicity Adults Children under Age 18
Hispanic or Latino 510 322
Non-Hispanic and Non-Latino 6,892 2,852
Total 7,402 3,174

Race

This section provides the race of participants entering the SHP program during the fiscal year.

Participants Race Adults Children Under Age 18
American Indian/Alaska Native 24 8
Asian 40 12
Black/African American 5,390 2,332
Native Hawaiian/Other Pacific Islander 5 0
White 1,490 413
American Indian/Alaskan Native and White 7 1
Asian and White 4 3
Black/African American and White 245 303
American Indian/Alaskan Native and Black/African American 2 1
Other* 195 101
Total 7,402 3,174

*Note:  The "Other"category exists for participants that do not declare themselves in any of the given categories.

Special Needs

This section provides information regarding the types of special needs declared by the SHP Program participants upon entering the program.  (A participant may have multiple special needs.)

Types of Special Needs/Conditions Adults Children Under Age 18
Substance Abuse (SA) 2,045 13
Alcohol Abuse (AA) 1,383 0
Mental Illness (MI) 2,432 56
Developmental Disability (DD) 242 93
Physical Disability (PD) 1,158 34
HIV and/or AIDS (HIV) 635 4
Chronic Medical Health Problems 1,359 149
Domestic Violence 711 157
Unaccompanied Youth 21 0
Pregnant/Parenting Teen 41 15
Ex-Offenders 794 2
Other 291 151
Total 11,112 674

Disabling Condition

There were 4,336 program participants declaring a disabling condition upon entry into the program.

The definition of a disabiling condition is:

  • A disability as defined in Section 223 of the Social Security Act;
  • a physical, mental, or emotional impairment which is expected to be of a long continued and indefinite duration; substantially impedes an individual's ability to live independently, and of such a nature that such ability could be more suitable housing conditions;
  • a developmental disability as defined in section 102 of the Developmental Disabilities Assistance and Bill of Rights Act;
  • the disease of acquired immunodeficiency syndrome or any conditions arising from the etiological agency for acquired immunodeficiency syndrome; or
  • a diagnosable substance abuse disorder.

Veterans

There were 581 partcipants that declared themselves as a veteran* that participated in the SHP program.

*Note: A veteran is anyone who has ever been on active military status.

Cash Income

This section provides monthly cash income levels for all SHP program participants entering the program and the income status of program participants when exiting the program.

Amount of Income Entering the Program Adults Children under 18
No Income 2,387 2,126
$1 to $150 208 29
$151 to $250 190 57
$251 to $500 736 307
$501 to $1000 2,830 392
$1001 to $1500 753 194
$1501 to $2000 205 38
$2001 plus 93 31
Total 7,402 3,174
Amount of Income Exiting the Program Adults Children under 18
No Income 400 429
$1 to $150 21 10
$151 to $250 37 21
$251 to $500 137 55
$501 to $1000 610 89
$1001 to $1500 212 54
$1501 to $2000 93 20
$2001 plus 34 4
Total 1,544 682

Sources of Cash Income

The sources of cash income for all participants entering the SHP program are provided in this section. Participants may have multiple sources of cash income.

Income Source Entering the Program Adults Children under 18
AABD 76 3
Alimony/Spousal Support 7 0
Child Support (or DCFS Grant) 109 132
Employment and Training 65 6
Employment Income 1,534 352
Pension/Retirement 66 1
Private Disability Insurance 5 0
Social Security 178 35
SSDI 854 86
SSI 1,678 259
Targeted Work Initiative 0 0
Temporary Assistance for Needy Families (TANF) 390 341
Transitional/GA/Earnfare 201 10
Unemployment Benefits 264 34
Veterans Benefits 116 2
Work First/Work Pays 2 1
Worker's Compensation 5 0
Total 5,550 1,262

The sources of cash income for all participants exiting the SHP program are provided in this section.  Participants may have multiple sources of cash income.

Income Source Exiting the Program Adults Children under 18
AABD 45 3
Alimony/Spousal Support 2 0
Child Support (or DCFS Grant) 28 55
Employment and Training 34 5
Employment Income 451 89
Pension/Retirement 10 0
Private Disability Insurance 1 0
Social Security 55 14
SSDI 177 32
SSI 343 37
Targeted Work Initiative 0 0
Temporary Assistance for Needy Families (TANF) 92 71
Transitional/GA/Earnfare 12 1
Unemployment Benefits 38 6
Veterans Benefits 17 2
Work First/Work Pays 0 0
Worker's Compensation 5 2
Total 1,310 317

Non-Cash Benefits

The non-cash benefits for all participants entering the program are provided in this section, as well as the non-cash benefits for all participants exiting the program during the fiscal year.

Source of Benefits Entering the Program Adults Children Under 18
All Kids 190 462
Child Care Assistance 60 86
Emergency Food Assistance 858 337
LIHEAP 237 30
Teen Parent Program 1 2
WIC 137 222
Medical Card 2,678 1,539
Other 302 54
Total 4,463 2,732
Source of Benefits Exiting the Program Adults Children Under 18
All Kids 38 135
Child Care Assistance 13 19
Emergency Food Assistance 199 58
LIHEAP 26 1
Teen Parent Program 1 1
WIC 21 36
Medical Card 505 362
Other 50 9
Total 853 631

Supplemental Nutrition Assistance Program/SNAP (formerly known as Food Stamps)

This section provides an unduplicated number of households entering the program during the fiscal year that were either currently enrolled, agency enrolled or ineligible for the program.

There were a total of 6,792 participants in the SNAP program.  There were 4,594 enrolled in prior to entering the SHP program.967 participants were enrolled after entering the SHP program and there were 1,231 participants inelgible for the SNAP program.

Shelter Nights

The total number of shelter nights served to all program participants during the fiscal year is provided in this section.

Population Type Number of Served
Male Adults 931,645
Male Children 371,673
Female Adults 945,737
Female Children 436,124
Total 2,685,179

There were 252,063 meal served/purchased or vouchered for all SHP participants during the fiscal year.

Supportive Services

The supportive services provided to all program participants during the fiscal year is represented in this section. (Advocacy, Case Management, and Counseling are required supportive services.)

Supportive Services Adults Children
Advocacy 76,376 8,660
Case Management 278,918 17,420
Financial Counseling 35,827 1,044
Life Skills Counseling 142,779 8,660
Other Counseling Services 25,060 820
Alcohol Abuse Services 20,184 17
Child Care 3,071 4,532
Children's Services 6,472 15,073
Domestic Violence 1,671 122
Education 34,348 8,799
Employment Services 33,683 678
English as a Second Language 250 0
Follow-up Services 12,262 164
Health/Dental Service 31,774 4,485
HIV/AIDS Related Services 2,842 0
Housing Location/Inspection 16,128 772
Mental Health Services 73,084 630
Legal Services Referrals 2,735 254
Outreach 39,209 1,131
Substance Abuse Services 31,493 41
Transportation 96,446 5,405
Other Counseling Services 15,259 1,047
Total 979,871 79,754

GRAND TOTAL of Supportive Services:  1,059,625

Length of Stay

This section provides information regarding the length of time participants spent in the Supportive Housing Program before leaving.

Time Period Adults Children under Age 18
Less than one month 60 8
1 to 2 months 106 59
3 to 6 months 269 123
7 to 12 months 303 142
13 to 24 months 289 155
25 months to 3 years 261 105
4 to 5 years 143 63
6 to 7 years 61 16
8 to 10 years 29 11
10 years and up 23 0
Total 1,544 682

Reason for Departure

Upon departing from the Supportive Housing Program, the following reasons were cited for all program participants during the fiscal year.

Reason for Departure Adults Children under Age 18
Left for housing opportunity before completing program 189 121
Completed program 646 251
Non-payment of rent/occupancy charge 78 25
Non-compliance with project 145 111
Criminal activity/destruction of property/violence 44 4
Reached maximum time allowed in project 6 11
Needs couldnot be met by project 71 10
Disagreement with rules/persons 26 1
Death 65 1
Voucher funds exhausted 2 2
Vountary Departure 159 93
Unknown/disappeared 63 28
Other 50 24
Total 1,544 682

*Note:  Transitional shelter programs are allowed to charge up to 30% of participant income for rent.

Destination

This section provides the destination of the participants who exited the program during the fiscal year and were not expected to return.

Permanent Housing Destination Adults Children Under Age 18
Rental house or apartment (non-subsidized) 465 210
Public Housing 20 12
Section 8 61 98
Shelter Plus Care 16 3
HOME subsidized house or apartment 49 20
Other subsidized house or apartment 142 48
Homeownership 18 14
Moved in with family or friends 206 103
Transitional Housing Destination (24 months or less) Adults Children under Age 18
Transitional Opportunity 65 16
Moved in with family or friends 108 70
Institutional Destination Adults Children under Age 18
Psychiatric hospital 11 1
Inpatient alcohol or other drug treatment facility 17 0
Jail/prison 36 1
Other Emergency Shelter Destination Adults Children under Age 18
Emergency Shelter 37 9
Other supportive housing 37 6
Places not meant for human habitation (e.g. street) 11 2
Other 86 14
Unknown Destination Adults Children under Age 18
Unknown 159 55
  • GRAND TOTAL of Adults who exited the program during the fiscal year and were not expected to return:1,544
  • GRAND TOTAL of Children under the Age of 18 who exited the program during the fiscal year and were not expected to return:682

Reason for Turnaway

This section provides inforamtion regarding the reason participants were turned away from the Supportive Housing Program during the fiscal year.

Reason for Turnaway Adults Children under Age 18
No vacancy 7,393 1,152
No voucher funds 90 31
Inappropriate for shelter 1,049 221
Refused to accept rules 43 53
Found other housing 211 137
Total 8,786 1,594

There were 6,558 referrals made to program participants for other social services that were turned away from the Supportive Housing Program.

Primary Language

The Department is attempting to identify the total number of program participants that could not speak or read English. A duplicated count of the primary language for these program participants is provided in this section.

Category Number of Adults Number of Children
Albanian 0 0
Arabic 0 0
Bosnian 0 0
Bulgarian 0 0
Chinese 2 0
French 0 0
Gujarati 0 0
Hindi 1 0
Khmer 0 0
Korean 0 0
Lithuanian 0 0
Mandingo 1 0
Polish 7 0
Romanian 0 0
Russian 2 0
Spanish 52 22
Ukranian 0 0
Urdu 0 0
Uzbek 0 0
Vietnamese 0 0
Other - Asian 3 1
Other - African 2 0
Other - Central and South American 0 0
Other - European 0 0
Other - India 1 0
Other 7 0
Total 78 23