"The Expectation is Recovery"

Developing a Recovery-Oriented System

FY' 2014 Update

  • Tom Troe, CRSS
  • Recovery Support Specialist
  • Division of Mental Health
  • Region 3

Vision

    • We envision a future when everyone with a mental illness will recover,
    • A future when mental illnesses can be prevented or cured,
    • A future when mental illnesses are detected early,
      • And a future when everyone with a mental illness, at any stage of life, has access to effective treatment and supports - essentials for living, working, learning, and participating fully in the community.
    • New Freedom Commission on Mental Health (2003)

Recovery

    • Recovery refers to the process in which people are able to live, work, learn, and participate fully in their communities.
    • For some individuals, recovery is the ability to live a fulfilling and productive life despite a disability.
    • For others, recovery implies the reduction or complete remission of symptoms.
      • Science has shown that having hope plays an integral role in an individual's recovery.
    • New Freedom Commission on Mental Health (2003)

Principles of Recovery

  • Hope
  • Personal Responsibility
  • Support
  • Education
  • Self-Advocacy
  • Spirituality

Recovery-Oriented Programs and Services

  • In the Community
  • Individualized Approach
  • Voluntary
  • Real and Meaningful Choices
  • Beyond Symptom Management
  • Collaboration between person and provider
  • Recognition & sensitivity to the power & importance of language

Recovery-Oriented Programs and Services

  • Recovery refers to the process in which people are able to live, work, learn, and participate fully in their communities. Examples of recovery-oriented programs & services include:

    • Permanent Supportive Housing (live)
    • Individual Placement & Support (work)
    • Supported Education (learn)
  • Wellness Recovery Action Plan (participate fully)

DMH

Recovery Support Services

  • Wellness Recovery Action Planning (WRAP)
  • Certified Recovery Support Specialist (CRSS)
  • Consumer Education & Support
    • Recovery & Empowerment Handbook
    • Recovery & Empowerment Statewide Calls
    • Regional Recovery Conferences
    • Recovery Oriented Services Snapshot

Wellness Recovery Action Plan (WRAP)

  • A self-directed approach to recovery
  • Helps individuals develop a personal plan for self-monitoring, reducing and eliminating symptoms
  • Program based on personal choice, and is founded on recovery principles: hope, personal responsibility, support, education, self-advocacy and spirituality

Certified Recovery Support Specialist (CRSS)

  • CRSS is a professional credential
  • For individuals whose primary professional identification is peer-provided services
  • For persons in recovery from mental illness or dual diagnosis of mental illness and substance use disorders

CRSS: What Are the Competencies?

  • CRSS competencies are specific to the effective utilization of unique insights
  • Gained through one's personal experience in recovery from mental illness or from dual diagnosis of mental illness and substance use disorder
  • Provided to support other individuals with such conditions
     

CRSS: What Are the Competencies (continued)?

  • Advocacy

    • Examples: promote person-centered services; serve as the individual's advocate
  • Professional Responsibility
    • Examples: maintain confidentiality; document service provision
  • Mentoring
    • Examples: serve as a role model of a person in recovery; teach individuals how to self-advocate
  • Recovery Support
    • Examples: help the individual develop problem-solving skills; help the individual access services and supports 

What are the benefits of the CRSS credential?

  • An agency hiring persons in recovery will benefit by hiring persons who have demonstrated competency to utilize their life experiences to help others
  • A person who wishes to utilize his/her personal experience in recovery to support others will benefit from further training and education in these skills

Recovery & Empowerment Handbook

  • Peer Support & Recovery

    • CRSS, WRAP, Warm Line
  • DMH Services
    • Key Services, Service Authorization, Medical Necessity
  • Choices in Treatment
    • Treatment plan, psychiatric appointments, crisis planning
  • Rights, Responsibilities, Confidentiality
  • Complaints, Grievances, Appeals

Recovery & Empowerment Statewide Calls

  • Once a month, 4th Thurs of the month
  • 30 minutes of education followed by 60 minutes of Q&A
  • Topics are generated by persons in recovery
  • Education is provided by persons in recovery
  • Attendance between 300 - 500 each month
     

Recovery Conferences

  • Recovery Conferences held in all regions
  • Conferences planned by persons in recovery
  • Education provided by persons in recovery
  • Average attendance between 200 - 500 per conference

Recovery Oriented Services Snapshot

  • A relationship and rapport building approach between the DMH/Collaborative, persons served and providers
  • Illinois specific items/priorities
  • Focus group environments
  • Comparison between provider and individual responses

Recovery Snapshot Domains

  • Setting
  • Organization
  • Staff
  • Consumer Feedback
  • Recovery and Resilience Education
  • Employment Support
  • Natural Support Connections
  • Peer Support
  • Other Observations

Recovery Snapshot (cont.)

  • Open ended questions where individual quotes drive the process and subsequent reporting
  • Rapid progression from need identification to supportive technical assistance and resource provision
  • Allow persons served to see immediate response and action plans to their concerns and ideas
  • Collaborative approach to strategic planning


DMH Regional Recovery Support Specialists

Metropolitan Chicago & Northern Illinois

(Regions 1 & 2)


DMH Regional Recovery Support Specialists

Central & Southern Illinois

(Regions 3, 4, & 5)

Thank You!

  • Tom Troe, CRSS, WRAP Educator
  • Recovery Support Specialist
  • DHS/Division of Mental Health
  • Region 3
  • 200 S. Second St.
  • Pekin, IL 61554
  • Thomas.Troe@Illinois.gov