Regional Managers and Contract Managers: Please distribute as soon as possible.

Communication Alert: Availability of IntelligenceConnect Over the Thanksgiving Holiday Weekend

An upgrade has been scheduled to the Illinois Mental Health Collaborative Data Warehouse over the Thanksgiving holiday weekend. The IntelligenceConnect platform will be impacted by this upgrade as the reports utilize data stored in the Data Warehouse. Although the IntelligenceConnect platform will be available, its functionality will be limited as described below:

  • Thursday, 11/28 @ 7AM through Monday 12/02 @ 6:59 AM 
    •  Report instances previously run will be available and accessible.
    • Any reports (new and recurrent) scheduled will not run, as the data warehouse will be unavailable.
  • Monday, 12/02 @ 7AM
  • The IntelligenceConnect platform will be available and fully functional for all users and processing.

If you experience any problems on Monday, as always please contact the Collaborative EDI Help Desk at: (888) 247-9311. Please note that you may have already received this announcement directly from the Collaborative. The DMH is re-sending this information as a reminder and a courtesy.