September 26, 2013

IntelligenceConnect Upgrade Update

As you may know, the IntelligenceConnect Upgrade did not occur as planned last week. The Upgrade has been rescheduled for this week. The timeline for activities associated with the Upgrade is displayed below.

IntelligenceConnect Upgrade

The IntelligenceConnect platform will be unavailable starting the evening of Thursday, September 26th through Monday morning, September 30th. There were issues during the installation that was scheduled last weekend, which necessitates the additional down time to prepare for the upgrade.

  • Updated Timeline for IntelligenceConnect downtime and upgrade process:
  • Thursday, 9/26 at 9PM - IntelligenceConnect system is taken offline for all users and processing.
  • Thursday, 9/26 at 9PM through Monday, 9/30 @ 7AM - IntelligenceConnect system offline.  Please note - automated jobs scheduled to run during this time frame will NOT be run. Please run any needed reports on Thursday, 9/26, prior to 9 PM.
  • Monday, 9/30 at 7AM - New IntelligenceConnect platform is available for all users and processing