Performance Measures: The indicators listed below represent information that is already being collected on an ongoing basis and that DHS/DMH will use to monitor community provider performance. DHS/DMH is currently focused primarily on monitoring consumer access to services. (In future contract cycles, key indicators on which DHS/DMH will focus will include additional measures on the quality of services delivered and consumer related outcomes.) All indicators relate to services provided during the current fiscal year:

  1. Percentage of consumers receiving services who meet the criteria for the DMH Target/priority population;
  2. Percentage of consumers receiving services who meet the criteria for the DMH Eligible population;
  3. Percentage of consumers receiving services who are 200% or below of the Federal poverty level;
  4. Percentage of consumers receiving services who are not eligible for Medicaid;
  5. Percentage of consumers receiving services who are eligible for DHS/DMH services;
  6. Percentage of consumers receiving services within 24 hours of discharge from a state-operated hospital;
  7. Percentage of Community Support (individual, group or team) services provided off-site (e.g. in the community with a standard: 60%);
  8. Percentage of Assertive Community Treatment services provided off-site (e.g. in the community with a standard: 75%);
  9. For Providers receiving a contract or whom are under another business agreement with DHS/DMH to provide evidence-based practices each evidence-based practice (EBP) the fidelity scale scores for the EBP(s) at 6 month intervals (e.g., 6, 12, 18);
  10. Percentage of the following registration fields containing valid data (e.g. responses other than unknown or deferred in the case of diagnosis)
    1. Diagnosis
    2. History of Disability
    3. rment
    4. GAF/CGAS
    5. Income
    6. Number in household
    7. Residential arrangement
    8. Ohio Scale Scores (C&A)
    9. Columbia Impairment Scale Scores (C&A)
  11. Percentage of records for non-Medicaid consumers that contain income exceptions
  12. Percentage of records with evidence of appropriate billing, collection and reporting of consumer co-payment in accordance with the DHS/DMH payment table or appropriate adjustment of billed amounts based on the application of the DHS/DMH sliding fee scale.
  13. Employment status
  14. Number of days from initiation of forensic services to either:
    1. Adjudication of Fitness or
    2. Conditional Release
  15. Percentage of LEP consumers receiving services compared to the percentage of LEP individuals living in the geographic service area.