Client Assistance

Client Assistance is free phone service staffed by mental health professionals to aid consumers in locating the appropriate mental health services in their community. This program also serves as a resource to other child serving providers regarding mental health services and other Department Human Service programs.

  1. Goal: To provide a statewide service to those needing information on mental health services. Although designed to aid those seeking child and adolescent services, the staff will assist any caller. Interpreters for Non-English speaking callers will be used.
  2. Objective: The client assistance staff will provide or help consumers seek information on services they need.
    • Accessing crisis services,
    • Accessing appropriate outpatient services
    • Accessing peer support services
    • Accessing services through other state agencies
  • We are available Monday- Friday 8:30 AM- 5:00 PM excluding Holidays - Phone 773-794-4895
  • Staff will return calls received after hours on the next business day.