Providers and others are strongly encouraged to participate in these Webinars.  Continuing education credits (CEs) opportunities are still available on past webinars  - Use link at bottom of page to see past webinars.


Using "Go To Webinar"

  • You need to pre-register and have Internet access.
  • Do not use the same email address for multiple registrants.  Use same email address to register and connect for the webinars to record your attendance at all three webinars.  After you register, you will receive an email with a login link and phone number from "GoToWebinar." 
  • On the day of the webinar, use the login link from the email to connect to the Webinar.  You may get better audio using your telephone. 
  • You can select "Use Telephone" after joining the Webinar.  Use the phone number (not toll-free) and PIN # that was sent via email.  The phone number and PIN# can also be accessed through the GoToMeeting control panel. 
  • Due to the large number of participants, please use the "chat feature" to communicate questions and comments.
  • For registration assistance, please email DHS.BQM@illinois.gov or (217) 782-9438.
  • For issues connecting to GoToWebinar, call GoToWebinar support at 1-888-259-8414 and listen for message options "having trouble connecting" to a Webinar session.

Note:  you will need to know the GoToWebinar 9-digit ID number at the bottom of your confirmation email.


Webinar and Handouts Information

Please see additional webinar details, handouts and presentation links below. 


Webinar Name and Enrollment Links Webinar Handout(s) to Print or Save CEs Awarded and How to Document Webinar CEs
An Overview of Support Service Teams (SSTs)
  1. May 11, 2016, 10:00 am - 11:30 am session concluded
    Please note:  this Webinar presentation and information was presented previously on November 12, 2014

Presentation Link:

View or download the Webinar handout (9 pages)

View or download the SST Referral Form IL462-1299 handout (2 pages)

CEs Awarded -announced at end of the Webinar by presenter

Documenting Webinar CEs

Important Note:  You must register and complete all three RN Nurse-Trainer Medication Administration in the Community Webinars below.

New Webinar RN Nurse Trainer Rule 116 Training Webinars: RN Nurse-Trainer Medication Administration in the Community:

1.  Register for Required Pre-Requisite Recorded Webinar in advance of the May 18, 2016 Live Webinars 1 and 2 (previously recorded May 2015)

1. Presentation Link:

View or download the Webinar handout (29 pages)

1 hour - CEs Awarded

Documenting Webinar CEs

2.  Register for Live Webinar 1 - 9:30 am - 11:30 am session

2. Presentation Link:

View or download the Webinar handout (59 pages)

2 hours - CEs Awarded

Documenting Webinar CEs

3.  Register for Live Webinar 2 - 12:45 pm - 2:45 pm session

3. Presentation Link:

Same Webinar handout as Live Webinar 1 above.

2 hours - CEs Awarded

Documenting Webinar CEs


Documenting Continuing Education Credits (CEs)

Live and recorded Webinar documentation instructions are posted on the DHS Web site under "Documenting CEs".


Past webinars still available to earn Continuing Education Credits


Contact for Assistance

If you have questions, or need assistance, please contact DHS.BQM@illinois.gov or (217) 782-9438.