WAG 06-25-03

Persons interested in applying for CountyCare must call Cook County Health and Hospitals System (CCHHS) at 1-312-864-8200 or toll free 1-855-671-8883. Applications may be taken by phone or in person.

Note: Applicants for CountyCare will not be permitted to apply online from home or other non-CCHHS locations.

Role of CCHHS Application Assistors

CCHHS application assistors will screen applicants in person or over the phone to determine whether they are potentially eligible for CountyCare or regular medical benefits (FHP or AABD).

  • If the screening results in potential eligibility for CountyCare, the application assistor will submit a Web Benefits application to Stroger FCRC for processing.
  • If the screening results in potential eligibility for regular medical benefits, CCHHS will submit Form 2378H or 2378KC to Stroger FCRC for processing.
  • When a CountyCare applicant lives with a household member who requests regular medical benefits, CCHHS will submit an application form 2378H or 2378KC to Stroger FCRC for processing.

Upon request, CCHHS may help an applicant make an informed choice between CountyCare and AABD spenddown or Veterans Care. A person may only have one active case for full medical benefits.

CCHHS refers applicants requesting cash and/or SNAP assistance to an FCRC.

CCHHS sends the application signature page and verifications electronically to the Stroger office.