Northwest Crisis Care System

The Department of Human Services, Division of Mental Health is replacing services previously provided by Singer Mental Health Center (SMHC). Services and programs in support of individuals determined eligible are now a part of the Northwest Crisis Care System (NCCS).

• Northwest Crisis Care System (NCCS) 
• NCCS Policy and Procedure Manual - 03/04/2013 (doc)
• Authorization Processes - Initial and Concurrent for CHIPS 
• DMH Crisis Care System CHIPs Technical Assistance Call - February 27, 2013 (pdf)
  • Agenda
• DMH Crisis Care System Utilization Management Technical Assistance Call - February 26, 2013 (pdf)

Training Notices/Materials

• NCCS Policy Training September 12th and 14th, 2012 (ppt) 
• CRSS Statewide Provider Forum - October 15, 2012, Springfield IL 
• Northwest Region Crisis Care System Authorization Training

Map with Agency, EDA, Hospital Information

• NCCS Regional Map
• NCCS Region 3 Hospital CMHC ED (xls) 
• NCCS Region 2W Hospitals Agencies EDA (xls)

Contact Us

If you have questions that are not answered here or need an accessible version of the above noted documents, please email dhs.R2CCS@illinois.gov